Couple billing.

4ynqrnprd9
4ynqrnprd9 Posts: 1 Member
in Introduce Yourself

howdy. For some reason the app has billed my annual charge twice. It’s already taken the annual charge. And had tried taking it again 2 more times. I’ve had to shut down my checking account because of it. Please let me know if anyone can help.

Replies

  • AnnPT77
    AnnPT77 Posts: 38,370 Community Helper

    In this area, pretty much only users of the software are reading and posting. I'd love to help, but have no more power than you have yourself.

    About the only way to proceed would be to contact MFP support, which you can do via the Help link on most pages, by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com .

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