Website vs App

I've noticed my calorie goal is different on the app than the website. Also when I enter on the website it doesn't always update on the app. Can someone advise?

Best Answer

  • durden
    durden Posts: 4,487 MFP Staff
    Answer ✓

    This tends to be one of two things; either you're logged in to two different accounts, or there's a syncing issue.

    Check your username in the app, versus the website- is it different? This means you have two accounts and need to log into the same account on both devices to have your data sync.

    If you've verified you're definitely using the same account on both devices, there's a syncing issue that our Customer Happiness team would need to help you with. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com