Locked out of premium

devo20

I am a premium member and cannot get into my premium features. I logged out and back in, I changed my password, I updated the app. Still can’t get in and I am paid until 7/2026.
Worked fine yesterday.

durden

Looks like this account has Premium applied correctly on the backend. You'll need to contact our support team for help with this.

To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

kristenabinsturner

Had the same issue. Submitted a ticket, they confirmed I have Premium active through January. Something is going on that's not reflected in status….