Mobile app help please

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teresa77447
teresa77447 Posts: 87
in Getting Started
This is the second time I've had this issue. The first time I uninstalled and then reinstalled. The issue is when trying to add to my diary . I click on add to diary and it will say loading but nothing comes up. If I try to scan a barcode it says cannot complete the operation. I tried turning on and off my phone as well as logging in and out. I am using a windows phone. Anyone know how tonfix this issue without having to uninstall the app again?

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  • jessykab74
    jessykab74 Posts: 167 Member
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    I haven't had any issues lately (knock on wood) but I have seen posts within my friends who are having a lot of issues. I know that doesn't help much
  • teresa77447
    teresa77447 Posts: 87
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    Hopefully they find a fix soon. I. Ended up uninstalling and reinstalling again.

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