HRM broken?!

graycaro

I've been using a Polar FT4 HRM for awhile now, and it's been a huge help to see how much I burn during each work out. A few weeks ago it somehow became locked on one screen, and it told me to push a button to "unlock." After several minutes of tearing my fingers apart trying to push the button (and later, any button and a combo) sufficiently hard, nothing. I've tried everything, and I'm pretty sure it's out of warranty. Does anyone have any advice to get my beloved back up and running?

jlewis2896

Have you tried removing the battery and then putting it back in?? Maybe that will 'reset' it?

Good luck!

bizco

Call Polar's customer service department.

CoraGregoryCPA

I would try that above, but I'd also call Polar. They might surprise you at what they will do for you. I've heard good things and bad.

If you have to buy a new one, I'd recommend the Ft7 and buy the flowlink to upload your data to the internet. Then you can join exercise challenges against other Polar people. It's fun. I love it!

graycaro

Have you tried removing the battery and then putting it back in?? Maybe that will 'reset' it?

Good luck!

Good thought! I'll have to try that, thanks!

graycaro

I would try that above, but I'd also call Polar. They might surprise you at what they will do for you. I've heard good things and bad.

If you have to buy a new one, I'd recommend the Ft7 and buy the flowlink to upload your data to the internet. Then you can join exercise challenges against other Polar people. It's fun. I love it!

And this! Thanks for the advice

lindalee0315

I've personally had great experiences with Polar's service department. Sometimes it was hard to get through, but once I did, they were knowledgable and very helpful. If you end up having to ship it back, you will be amazed at how quickly they return it.