Bowflex Pro Trainer XT HRM - HELP!

iKapuniai

I'm really hoping someone can help me with this. I'm very new and unfamiliar with heart rate monitors, but I went out and I bought one today because it was on sale. I bought the Bowflex Pro Trainer XT, and I think I got it all set up as far as I know... but I can't for the life of me figure out how to use it during training lol I've read the manual front to back, back to front, up and down, and I've followed all the directions, but it isn't picking up a heart rate. The battery is brand new, the chest strap and watch part are both very wet (with water), but it isn't picking up my heart rate.

Can anybody help? I've tried calling the toll free number, and e-mailing the manufacturer/customer service reps. but I haven't gotten a response yet and I want to use it tonight!

Anybody have this HRM, or might know HRM's well enough to figure out what's wrong with it?

Thank you.
Love and Alohas,
Ihilani Kapuniai

ButterflyMagic

I am having the same problem, mine worked for a short time and now it won't pick up the heartbeat either. Did you find out how to resolve this?

Camille0502

Did you put in on and work out with it? Sometimes it takes a few minutes for your sweat to activate the HRM. However, if you think it's not working, return it.