I am SO frustrated with the POLAR website!
CaseyBee
Posts: 163 Member
DH found me a (used) HRM at our REI Garage Sale a few months ago, but the model number was obscured on the back so I couldn't find the manual or ask questions about it, since I wasn't sure what I was dealing with.
Flash forward to today, when I realized that it was silver sharpie, and I could use my nail polish remover on it. (Smart NBer that I am... lol) Anyway, I can now see that I have an FS1. Okay, cool. I head on over to the Polar website to find out how I can get a replacement chest strap for mine, since it didn't come with one. Problem: the entire Support page is error-ing out. The manual is error-ing out. I had to google the manual in order to find out that I do in fact need a chest strap.
Amazon.com is trying to get me to buy a strap that doesn't sound like it goes with my HRM, and I can't read the serial number on my HRM anyway, so would that make it difficult to connect it to a strap? Is there a place I could get someone's old one?
Blah, I'm so frustrated. I just want a strap so that I can be as accurate with my calories Out as I'm trying to be with my calories In.
Flash forward to today, when I realized that it was silver sharpie, and I could use my nail polish remover on it. (Smart NBer that I am... lol) Anyway, I can now see that I have an FS1. Okay, cool. I head on over to the Polar website to find out how I can get a replacement chest strap for mine, since it didn't come with one. Problem: the entire Support page is error-ing out. The manual is error-ing out. I had to google the manual in order to find out that I do in fact need a chest strap.
Amazon.com is trying to get me to buy a strap that doesn't sound like it goes with my HRM, and I can't read the serial number on my HRM anyway, so would that make it difficult to connect it to a strap? Is there a place I could get someone's old one?
Blah, I'm so frustrated. I just want a strap so that I can be as accurate with my calories Out as I'm trying to be with my calories In.
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Replies
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Seems to be working again now.
Here's the link for your manual: http://www.polar.fi/en/support/User_Manual_for_F1_F2_F3_in_English?product_id=457&category=manuals
To get a new chest strap you can contact the service centres here:
http://www.polarusa.com/us-en/support/Servicing_Your_Polar_Product___Polar_USA
I have a Polar and I've sent it in for service a couple times over the last few years. They always send it back quickly and with a new battery/strap it's as good as new again.0 -
Thank you!0
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