SUBWAY

Claible

Hey everyone I know that this may not be as important to everyone as it is to me but I thought I would let everyone know and ask that you write the corporate office to complain.

I walked into Subway to order a salad. I always ask for the light Italian dressing packet because it is the only light dressing option they seem to offer. Today I ate a very dry salad because they are no longer offering light or fat free dressing. When I said I probably won't be eating here because I usually don't eat sandwiches they didn't even care and said all we can offer is what we use on the sandwiches. We have honey mustard and ranch and so on ( I don't like honey mustard on my salad and I am trying to cut back on eating oil). I then pointed out that because they are not light or fat free those dressings are over 100 cal. The lady walked away quickly not believing me.

If you would take the time to e-mail the corporate office and ask for a light or fat free option I would appreciate the help. I want to be able to make my choice of dressing not some corporate office saying they can only off full on dressing.

love4fitnesslove4food_wechange

Fat free sweet onion is only 40 calories...so not that bad. Ask for it on the side in a little cup and you'll be fine.

Or you can use vinegar...there are ways around the lack of salad dressing packets...alternatively you can keep a condiment baggie with you for those occasions.

Athijade

I guess it just wouldn't have bothered me a bit. I can understand a company only offering X options and to make them multipurpose. They are a sandwich place first and they offer salads as well. As such, they are set up as a sandwich place and most of the items are based off of that. The salads are more of an off hand sort of thing since they already have all the items in stock... including a specific selection of dressings.

pornstarzombie

It all depends on what region you're in and what sells. I managed a subway for a while, and we sold what "statistically" sold best in our region and part of the county. For example, M&M cookies apparently sold well in the next town/city over, but in our area did not so we did not offer them.

My subway has fat free ranch packets, and fat-free Italian. We also offered for a limited time a fat free ranch in our squeeze bottles for the sandwiches, because there was a sandwich that advertised using it with fat-free ranch. Which, by the way, was disgusting.

Subway in itself is gross. The meats are prepackaged, and smell strongly of chemicals when you open them. The chicken strips used i nthe sweet onion and a few other sandwiches often have bone, blood, cartilage, etc in them. Half the time they were just left in there by the lazier people by being covered by the sauce.

It is not healthy, the sodium in there alone will knock you way out of your daily intake, or get very, very close. And often times when they run out of low-calorie mayo, they'd just put real mayo in instead. The tuna has over 1100 calories for a footlong, I forgot how much fat.

And this was more than one subway, with more than one employer. My subway actually scored very, very high on everything when the inspectors from corporate came.

They will only sell what they want to sell and they go by their sales statistics from the past. If inventory is showing a large amount of FF Italian being left order compared to number of sales, etc then they are going to eventually realize it isn't selling.

The owners do have some say in a lot of things, but the inspectors can pooh-pooh their ideas and they have to change things.

CoraGregoryCPA

I guess it just wouldn't have bothered me a bit. I can understand a company only offering X options and to make them multipurpose. They are a sandwich place first and they offer salads as well. As such, they are set up as a sandwich place and most of the items are based off of that. The salads are more of an off hand sort of thing since they already have all the items in stock... including a specific selection of dressings.

But they market the "eat fresh" and low calorie low fat options. They definitely should have low cal or fat free dressing to go with their motto. I agree with the OP to be upset.

jaks97

subway to me, is all bread and not enough meat vegies etc. I love love flatbread breakfast egg whites, pepperjack cheese and spinach with a small amount of mayo. I could eat it daily but havent been there this year yet

Claible

I agree that Subway isn't healthy because of the sodium. However, this statement is true no matter where you go to eat if your going to eat out. I very rarely find an eating establishment that hasn't laden their food with sodium. But when I am picking the best choice in an eating establishment I want to choose the dressing.

This is just wrong because one day they have the product and the next they don't. I am tired of being bamboozled by places that say we are a healthy eating establishment and then don't offer the lower cal options.

I will check to see if our subway has the Fat free sweet onion sauce because I agree that 40 cal. isn't bad. Although I was told by the lady the " we don't have fat free or low light dressing, people always ask but, we only have this" (as she points to the oil, vinegar, ranch, mustard's and mayo.

It is just frustrating......Oh well I am going to have to find another place to eat. I rarely eat sandwiches and so Subway won't be my go-to place anymore.

ironanimal

Isn't Subway a company and not a public service? Nobody forces you to eat there, so if you don't like what they're serving...don't eat there. They can't cater to everyone because that doesn't make money. Catering to the masses does.

usafbeach

I stopped going because even though I'd ask for the light mayonaise for my subs, they'd grab whichever mayo was closest to them (light or regular, as I stood watching) and just slap it on. Then when I'd try to correct them they'd make an excuse, pretend not to understand me (all workers are foreign-born at my local subway), etc.

I found packing my own lunch was cheaper, healthier, and gave me more peace of mind as I knew exactly what went into it.

Claible

Well I did write to Subway and complained. I am surprised see the response below. I figured that it would be swept under the rug like most complaints are. Thought you all would like to know.

I have received your customer complaint and wanted to let you know that the issue of having the correct salad dressings is being corrected.
In the future you will be able to get your light italian dressing on your salad at Subway. This was an error on our part and I do apologize.
Thank you for you email!
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Peter Clarke