For all who work with rude customers -

hgam1

Shame WE can't actually do this !

An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin's 767s had been withdrawn from service. A single attendant was rebooking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, 'I HAVE to be on this flight and it HAS to be FIRST CLASS'.

The attendant replied, 'I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out.'

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, 'DO YOU HAVE ANY IDEA WHO I AM?'

Without hesitating, the attendant smiled and grabbed her public address microphone: 'May I have your attention please, may I have your attention please,' she began - her voice heard clearly throughout the terminal.

'We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.'
With the folks behind him in line laughing hysterically, the man glared at the Virgin attendant, gritted his teeth and said, 'F... You!'

Without flinching, she smiled and said, (I love this bit) 'I'm sorry, sir, but you'll have to get in line for that too.

':flowerforyou: atta girl!

hgam1

Shame WE can't actually do this !

An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin's 767s had been withdrawn from service. A single attendant was rebooking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, 'I HAVE to be on this flight and it HAS to be FIRST CLASS'.

The attendant replied, 'I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out.'

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, 'DO YOU HAVE ANY IDEA WHO I AM?'

Without hesitating, the attendant smiled and grabbed her public address microphone: 'May I have your attention please, may I have your attention please,' she began - her voice heard clearly throughout the terminal.

'We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.'
With the folks behind him in line laughing hysterically, the man glared at the Virgin attendant, gritted his teeth and said, 'F... You!'

Without flinching, she smiled and said, (I love this bit) 'I'm sorry, sir, but you'll have to get in line for that too.

':flowerforyou: atta girl!

angelascott919

:laugh: Too funny LOLOLOL:laugh:

réalta

:laugh:

Losing_It

:laugh: :laugh: :laugh:

patsback

That was great:laugh:

loupoop

:laugh: most excellent,

j_g4ever

heather93277

Ahhhhhhhh HAHAHAHAHA good one :laugh: :drinker:

kechiemc

Hysterical! Thanks for sharing!

Everyone who has worked in the service industry has a story.

I heard a funny saying about rude and nasty people. 'There's only 9 or 10 of them in the whole world. Sure. They move around a lot but there are only 9 or 10 of them out there.'

Phoenix_Rising

Now THAT was funny!

kimber607

That's a classic
LOLOL

Kim