BodyMedia display not working

shorthand73

I just received my BodyMedia Core armband and display in the mail today. Armband is charged and appears to be working properly, but the display won't do anything. No light. No 'response' when any combination of buttons are pushed/held for any amount of time. I'm really hoping that I missed the part in the manual about how to turn it on and that they really didn't send me my brand new display with a dead battery...?

DeniseOmari

Did you ever figure out what was wrong? I am having the same problem!

halleymw

I pasted the instructions from the pdf about using the display. It is always possible that a piece of electronic equipment was sitting in a warehouse somewhere under adverse condtions, causing the battery to be dead when you get it. To reset the display, press all four buttons at once for 5 seconds. This should reset the device, and it should come on and the back light flash. If you do that and it does not light up, then I would try replacing the battery, or else just RMA it.
I assume you already have the armband itself setup.
Using the Display
IMPORTANT: The Armband must be configured before the Display will function
properly. Refer to the Armband setup instructions.
To begin using your Display, you must initially pair it with your Armband.
1. Slide the Armband onto your left arm and wait for it to power on. This may
take up to 10 minutes.
2. Press and release the Armband’s Status button. The Armband should play a
tune if it is properly on body.
3. After the Armband powers on, hold down the Display’s MODE and VIEW
buttons until “Hello” is displayed on the screen.
4. The Display will read PRESS ARMBAND BUTTON TO SYNC. The Display
must be within 3 feet of the Armband.
5. Press and quickly release the Armband’s Status Button. WELCOME and your
first name will scroll across the Display to indicate pairing and synchronization
are complete.
If the Armband is not within range of the Display or is not powered on, the
Display will scroll ARMBAND NOT FOUND. In this case, try repeating the above
steps.
The Armband and Display must be synchronized before the Display will function
properly. Information is transmitted every 60 seconds from the Armband to the
Display as long as they are in sync. If data is not received from the Armband for 5
minutes, the Display will revert to a NOT IN SYNC mode and display the TIME.
They can also occasionally go out of sync due to environmental interference.
Once the Armband and Display have been paired, you can re-sync the Armband
and Display by simply pressing the button on the Armband, then pressing the
MODE button on the display.
The Display is completely optional and does not need to be in sync for the
Armband to work properly. Even if you are wearing the Armband and Display
and the Display reads “NOT IN SYNC”, the Armband is still collecting data and
functioning properly.
When the Display is in sync and you achieve one of your daily targets, the Display
will notify you with a series of beeps and a scrolling message stating which target
has been
Display Overview
The Display has an LCD and four buttons:
• MODE
• VIEW
• LIGHT
• RESET TRIP
Mode Functions
The Mode button, located on the top left, allows you to toggle between different
data modes being transmitted from the Armband, including CALORIES, STEPS,
ACTIVITY, and TIME.
• CALORIES Mode: The CALORIES mode displays your calories burned for
a time period you select from the VIEW function (TODAY, YESTERDAY, or
TRIP). The calories burned number includes an estimate for periods
when you did not wear the Armband.
• STEPS Mode: The STEPS mode displays how many steps you have taken
for the time period selected in the VIEW function. Only steps taken while
wearing the Armband are counted.
• ACTIVITY Mode: The ACTIVITY mode displays your moderate and
vigorous physical activity duration while wearing the Armband for the
time period selected in the VIEW function.
• TIME Mode: The TIME mode displays the current time. Set your time
zone within the within the BodyMedia software before the Armband is
configured. In the TIME mode, the view button is disabled.
A C
B D
A
B
C
D
11
View Functions
The View button allows you to toggle between data collected TODAY or YESTERDAY,
or to view your TARGET or TRIP information.
• TODAY View: The TODAY view shows current values for the current
day’s calories burned, steps taken, and duration of physical activity.
• YESTERDAY View: The YESTERDAY view shows the previous day’s
total number of calories burned, steps taken, and duration of physical
activity.
• TARGET View: The TARGET view shows the total daily targets for
calories burned, steps taken, and physical activity duration.
• TRIP View: The TRIP view, like a car’s trip odometer, enables you to
measure your calories burned, steps, and physical activity duration over
a time period that you choose. To reset the TRIP, see instructions in
RESET TRIP section.
Reset Trip
To set your trip, navigate to the TRIP view then hold down the RESET TRIP button
for 3 seconds. The Display will beep and reset all of the current trip values to 0.
Light
Pressing the LIGHT button will turn on the Display’s backlight for a few seconds so
you may view the Display information in low-light or no-light conditions.
It is standard for a beep to occur when you press any button on the Display.
You can mute these beeps by holding down the light button until “beep off” is
displayed. However you will still receive audio notification when you achieve your
targets. You can un-mute by following the same process.
Display Battery
If the digits on the Display are faded, and you cannot establish a connection to the
Armband, then the battery may require replacing. The Display comes equipped
with a replaceable CR-2032 coin cell battery with an expected life of 6-12 months
under normal use. When the battery needs to be replaced, it is recommended that
you bring the Display to a jeweler or watch vendor. To replace the battery yourself:
1. Make sure you have a fresh CR-2032 coin cell battery, a #0 size Phillips head
screwdriver, and a soft cloth.
2. Remove the Display unit from the clip.
3. Turn the unit over onto a soft cloth, revealing the underside, and remove the four
small screws attaching the metal back plate to the Display. Only remove the
screws on the metal back plate, do not remove the screws on the edge of the
Display.
4. Remove the old battery.
5. Press any button on the display for 10 seconds.
6. Place the new battery with the (+) side facing up.
7. Ensure that the black o-ring gasket remains properly seated in the groove to
provide a watertight seal.
8. Reattach the back plate, with the text facing up. Ensure that the arrow that says
up (on the inside of the metal back) points towards the top of the device.
9. Once attached, turn the unit over and press any button to wake the Display.
10. Dispose of the old battery in accordance with local, state, federal, or country
specific regulations.
Note: Once the battery is replaced, you will need to reset the Display. Simultaneously
press all 4 buttons, “MODE” + “VIEW” + “LIGHT” + “RESET TRIP” for 5
seconds or more. The Display will turn on and the back-light will flash.
The Display will turn on and the back-light will flash. Follow the instructions for
“Using the Display” on page 8 to synchronize again with the Armband.

Mike

jaz050465

I think the armband needs to be on your arm.

chellebublz

I got the Link and not the Core/Display so I'm not sure how that one works. Mine, I charged for 2-3 hours, after setting up, put it on and it was working. Mine doesn't have a power button, it senses when it's being worn and after a minute it will beep to let me know it's working properly.

So my suggestion would be to put it on. Also, make sure you have your account all set up too.