GoWear Fit Armband

beckywilkeherbst

HELP! I am attempting to get my gowearfit armband back up and running and keeping getting the following error when I plug it in to sync. "Your Activity Manager username or password could not be verified.
Go to the Activity Manager web site to view your support options." I can't figure out what to do or what's going on.....anyone?

concordancia

HELP! I am attempting to get my gowearfit armband back up and running and keeping getting the following error when I plug it in to sync. "Your Activity Manager username or password could not be verified.
Go to the Activity Manager web site to view your support options." I can't figure out what to do or what's going on.....anyone?

Have you gone to the website?

beckywilkeherbst

Yes and I cant find any troubleshooting on it

concordancia

Have you set up an account on the website?

There is a trouble shooting option on this page.

http://www.bodymedia.com/Support-Help/BodyMedia-FIT-Activity-Manager

And it sounds like this one might address your issue.

http://www.bodymedia.com/BodyMedia-FIT-Armband-LINK-Troubleshooting#mozTocId969952

beckywilkeherbst

Unfortunatly it doesn't. It doesnt generate any sort of "error" except that it doesnt recognize my username/password. I set up an account, I downloaded the files to my computer to be able to sync. It just won't work.

jaz050465

Have you paid for a membership? If so then contact Bodymedia customer support.

beckywilkeherbst

Says I get 3 months free

jaz050465

You said 'BACK' up and running. Had you already used that up. Probably best if you just ring Body Media.