Fitbit help...

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Replies

  • falcon367
    falcon367 Posts: 116
    I bought the Fitbit on Amazon back in May as I started my weight loss journey to bring another dimension to losing weight. I thought perhaps it could make it fun, interesting or at least motivate me to do more as it tracked my activity throughout the day. Plus, I work as a FedEx guy, in and out of a truck 100+ times a day .. I wanted to see exactly what kind of burn I was getting at work, if much of any.

    I must say .. I do like the Fitbit ... however, it does not like me. It wasn't long after getting it that I started experiencing problems with the battery. I do P90X and work extremely hard ... meaning I sweat A LOT. Most often its like walking straight from the shower when I'm done with the workout, so everything is wet, including the Fitbit clipped on the waistband. So as time went on, with each workout, things have gotten worse. For whatever reason it either doesn't hold a charge or doesn't charge all the way. I put it on the sync pod to charge it nightly and yet by 3 PM, its dead .. I've noticed this trending sooner and sooner in the day as well. So any activity after that time is not logged >>>Fitbit<<< FAIL!

    I've contacted Fitbit customer support concerning the problem to which I get copy and pasted answers ... FAQ'S from their web site ... not what I had hoped for. I'm hoping for better customer service and answers to this problem, however, just like anything else you buy, there are always terms and conditions to everything. I'm guessing I'm out $90.
  • 47Jacqueline
    47Jacqueline Posts: 6,993 Member
    I just got my Fitbit Ultra and it is charging. Don't know how it works or how it syncs with MFP yet. I also ordered the Polar ft4 HRM which should be here next week. Don't know how that works either ;-) I'm such a techy!
  • Libb3C
    Libb3C Posts: 56 Member
    I love my Fitbit! It motivates me to find something to do even on the days I don't exercise. Make sure you set up the food plan on the fitbit site also - it will feed from MFP and estimate how many calories you can eat to lose 1 or 2 lbs a week ( you pick).
  • graelwyn
    graelwyn Posts: 1,340 Member
    I bought the Fitbit on Amazon back in May as I started my weight loss journey to bring another dimension to losing weight. I thought perhaps it could make it fun, interesting or at least motivate me to do more as it tracked my activity throughout the day. Plus, I work as a FedEx guy, in and out of a truck 100+ times a day .. I wanted to see exactly what kind of burn I was getting at work, if much of any.

    I must say .. I do like the Fitbit ... however, it does not like me. It wasn't long after getting it that I started experiencing problems with the battery. I do P90X and work extremely hard ... meaning I sweat A LOT. Most often its like walking straight from the shower when I'm done with the workout, so everything is wet, including the Fitbit clipped on the waistband. So as time went on, with each workout, things have gotten worse. For whatever reason it either doesn't hold a charge or doesn't charge all the way. I put it on the sync pod to charge it nightly and yet by 3 PM, its dead .. I've noticed this trending sooner and sooner in the day as well. So any activity after that time is not logged >>>Fitbit<<< FAIL!

    I've contacted Fitbit customer support concerning the problem to which I get copy and pasted answers ... FAQ'S from their web site ... not what I had hoped for. I'm hoping for better customer service and answers to this problem, however, just like anything else you buy, there are always terms and conditions to everything. I'm guessing I'm out $90.

    The initial email you got is automated, I got that too. Just reply to it saying you tried all those things with no success, if you have tried them with no success, and they will most likely replace it. They did with mine when I got the same issue, but yes, I was told to not have it in contact with skin if working out and sweating as it isn't waterproof. I now keep it in the clip holder provided with it when I workout and that seems to keep it safe.
  • ValkyrieFD
    ValkyrieFD Posts: 83
    yes most people answerd this well, but I just use it to track my steps only. I always leave it in and when I log exercise in MFP, it will over ride fit bit (just make sure you input your start time). I think it's a great motivator to keep walking and burn those extra calories you normally would never count or track.
  • TheMolloy
    TheMolloy Posts: 31 Member
    yes most people answerd this well, but I just use it to track my steps only. I always leave it in and when I log exercise in MFP, it will over ride fit bit (just make sure you input your start time). I think it's a great motivator to keep walking and burn those extra calories you normally would never count or track.

    I agree 100% ... use the fitbit to track your walking / running and log all your excersise otherwise.

    Since having my FItbit i HAVE to do atleast 10000 steps a day ... HAVE TO ... heh ...

    Before i used to think that just walking to the shops was good enough, but now its walking to shops ... going round the block 3 times instead ya know ?

    Fantastic motivator ... would not have ANY problems recommending fitbit to anyone at all :)
  • Petefry1
    Petefry1 Posts: 29 Member
    I also recommend the FB. I only use it to track sleep otherwise everything on MFP. Except I do delete MFP runs and manually add them back on to FB as MFP does not track distance so your steps are out in FB.
    It is an amazing motivator to keep moving for steps and climbing hills/steps for floors!
  • papate
    papate Posts: 67 Member
    Love, Love LOVE my Fitbit. Wear it constantly, keeps you apprised of daily steps, calories burned, it's awesome. Be faithful in your journal of intake and you're all set
  • sms215
    sms215 Posts: 1 Member
    The combination of FitBit and MyFitness Pal has really helped me stay motivated and accountable.
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