Venting about a bad gym experience

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Replies

  • Cranquistador
    Cranquistador Posts: 39,744 Member
    Logic.

    some people are missing it.
  • randomtai
    randomtai Posts: 9,003 Member
    Logic.

    some people are missing it.

    Truth.
  • MaryJane_8810002
    MaryJane_8810002 Posts: 2,082 Member
    I got a feeling the OP is too butthurt to come back.
  • rml_16
    rml_16 Posts: 16,414 Member
    At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?

    you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.

    please tell how you would have handled it if you were the owner or manager of the gym

    I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.

    Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN
    You're assuming the OP's claim of previous non-enforcement is true. I suspect she just didn't get caught before. Only FIVE people in the entire class didn't have wrist bands. If it's not enforced, why did everyone else have wrist bands?

    I am. If we're to start assuming the poster isn't telling the truth, why even believe the incident took place and bother taking it apart? I am however willing to consider that the policy had maybe been enforced when she wasn't present. And ultimately, hey, maybe people are just overall more polite where I live. Why did everyone else have one? Sometimes a band, hip scarf, advance Zumbathon sign up and such could simply be a way to get an approximate count of how many people are attending class. The fact that you know the reason why the policy exists does not mean it had been well communicated to the paying members. All I'm saying is try some decent communication before getting a big head about your popular class and acting like a bouncer at a club.
    There are three sides to every story, remember. And there are a LOT of holes in the OP's version.
  • just_Jennie1
    just_Jennie1 Posts: 1,233
    At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?

    you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.

    please tell how you would have handled it if you were the owner or manager of the gym

    I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.

    Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN

    Why should I as an owner of the gym have to announce that we're enforcing a rule that was already in place and should have been enforced any way?
  • Unknown
    Unknown
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  • tavery3700
    tavery3700 Posts: 42 Member
    Blow it off, hold your head up high. :ohwell:
    Don't miss out on something you enjoy.
    Follow the rules and have a wonderful time.
    ZUMBA ZUMBA ZUMBA :flowerforyou:
  • tavery3700
    tavery3700 Posts: 42 Member
    Blow it off, hold your head up high. :ohwell:
    Don't miss out on something you enjoy.
    Follow the rules and have a wonderful time.
    ZUMBA ZUMBA ZUMBA :flowerforyou:
  • MelodyandBarbells
    MelodyandBarbells Posts: 7,724 Member
    At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?

    you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.

    please tell how you would have handled it if you were the owner or manager of the gym

    I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.

    Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN

    Why should I as an owner of the gym have to announce that we're enforcing a rule that was already in place and should have been enforced any way?

    Because you like $$, happy members, and a positive environment. Seriously, I take classes with tons of different instructors. You can tell the difference between who has the above attitude and the ones who seem to act like the members are a bother to their day. *shrugs*

    Of course, we can all agree on the real answer: you don't.

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