Personal Training and getting Results

Hi guys!

I manage a gym and know most of the members, and have recently qualified myself as a personal trainer. I have the luxury of choosing members to train as it is not my core source of income.

Like most personal trainers, I don't want to waste my clients money by training them without them being fully committed to getting a result. Being in the position I am in, I want to set up training plans so clients see me either 1 or 2 times a week, and then MUST train in the gym another 1-2 times per week (depending upon the goal and the plan set).

Bonuses will be in place, like weekly free group training sessions (I already do these), regular sms's to motivate and supporting in events (I already do this too).

I have access to seeing when and how long they are in the gym for in my position as manager. I also want them to know that it is an expectation that they behave in a way that doesnt conflict with them getting a result OUTSIDE the gym (ie limiting takeaway, thinking about sleep patterns etc). If these cannot be met (obviously with exceptions due to sickness, birthday etc) then I will consider no longer training them as they are not seriously trying to get a result

I'm interested to hear how YOU GUYS would feel about committing to a trainer who has those values! Thoughts?

Replies

  • " I also want them to know that it is an expectation that they behave in a way that doesnt conflict with them getting a result OUTSIDE the gym (ie limiting takeaway, thinking about sleep patterns etc)."

    Um, no. That sounds controlling and weird. I pay my trainer to work with me in the gym. I'm paying for a service that should be defined by my needs, not what my trainer demands. Any trainer who can't reach that sort of compromise with a client seems more interested in controlling then a partnership.

    I mean, how would you even monitor that? Just. No.
  • bunnysone
    bunnysone Posts: 486 Member
    Interesting - I'm glad you brought that up! The reason I think that is important is that there are a lot of members I know who have been training for even a couple of years with their trainer and are not getting what they expect, primarily due to diet outside the gym. A lot of members confide in me in "what they are doing wrong" and don't realise that what they THINK are healthy options are not. I even had one girl tell me that she is following her GPs advice of only 500 calories a day with an hour of training a day! I referred her to a dietician!
  • Heres the thing. There is a difference between helping and demanding, between forming a partnership and having a power struggle. You can demand all day but the reality is people won't change until they are ready to. Some people take longer to change. MOST people start over and over and over until one day they are ready.

    If you have this rigid set of demands you are setting many of those people up for failure and in turn, yourself up for failure as well. I'm not saying you have to hand hold, (my trainer is an retired Marine Officer, not a lot of coddling there) but we are in it together. As long as my trainer is more informed then I am I will listen, what I will not tolerate is being ruled over.

    I guess what you have to ask yourself is really, what are you aiming for? Good results for yourself as a trainer with a high success rate (easy if you only take clients who concede to your demands) or developing a repoire and learning how to inspire different people according to their individual traits and challenges?
  • Interesting - I'm glad you brought that up! The reason I think that is important is that there are a lot of members I know who have been training for even a couple of years with their trainer and are not getting what they expect, primarily due to diet outside the gym. A lot of members confide in me in "what they are doing wrong" and don't realise that what they THINK are healthy options are not. I even had one girl tell me that she is following her GPs advice of only 500 calories a day with an hour of training a day! I referred her to a dietician!

    That is the kind of info that would be gleaned from a good interview before even starting a program. As far as not getting what they expect with there trainers, whoa nelly.... you are only getting on side of the story and the last, last thing you want to do is get between a client and their trainer. If you are managing the gym you will need to tread very carefully.

    How did you even end up having this conversation with this girl? Coming from a business similar to this you never want someones client going back to them with a 'Well, she said..' story.

    Bottom line here is you can't control what anyone does 24/7 and shouldn't be trying to. Thats a different kind of training in a totally different field and usually involves different equipment ; )
  • bunnysone
    bunnysone Posts: 486 Member
    Absolutely!! There is a very big danger in trying to "control" somebody who is not ready for it. The last thing I should be doing is trying to convert somebody to doing something they are not ready for .

    Most of the population who train regularly would never need this, like us for example. I would never consider using a trainer who wants to control what I do on the outside as I am happy with what I am doing, but in saying that I have had a trainer for many years who helped me understand what I need to do outside to be successful.

    The concern is that I'm already working with people who are paying to do a training session with the idea of losing weight but not getting anywhere as they are not doing training outside the session and are not considering what they are doing with their diet and external forces (ie a couple of hours of sleep on weekends etc)
  • bunnysone
    bunnysone Posts: 486 Member
    The girl I'm talking about is a member who I joined and have been in contact with a lot regarding helping with her training. I don't train her one on one, she is one of my members. She came to me and asked my advice. That's why I referred her to a dietician, I'm not qualified to overrule a GPs advice.

    However, in saying that there is a trend happening in Australia right now where doctors are using a similar method to get fast fat loss from people. Yes, they will lose fat quickly. But the stress that puts on their hormonal system long term is obviously phenomenal.

    The reason she came to me with concerns is that she couldnt see a long term outcome and didn't understand how that was "teaching" her to be healthy long term.m
  • Qski
    Qski Posts: 246 Member
    Hi,
    I'm in Australia... and freely agree that some GPs are very good at helping people in specific areas, but some can be bad and have no idea about a certain area or medical issue. I GP-shopped a while before I settled on a practise I go to when needed. Having said that I never spoke to my doctor in relation to how or what to do to get fitter or lose weight, and even though we discussed it in relation to blood pressure, a family history of type 2 diabetes and heart problems, they have never pushed me toward trying to lose weight.

    I think maybe it would be good if you put in your promo material, that if a client does want some more controlling style of PT who views what they are doing in a more holistic light, that you can do that, but if a client wants more freedom they can have that too; and explicitly say that you think they would get far better results if they fitted into the former category.

    Doctors can refuse operate on someone if they do something to jeopardise there health prior to surgery. I have had a psychiatrist choose to stop seeing me because she disagreed with a life choice I was making at the time. One of the GPs in the practise I attend does not prescribe birth control or discuss it with patients at all. So it's not outside of the realm of possibility that your approach would actually be accepted or even desired.

    I would suggest maybe trying to be a bit flexible to start with, but if you do start getting more clients interested in more control, you can then go to a point, where you put something in your promo material saying, don't even think about coming to see me if you are not taking this seriously in as many aspects of your life that you can.... and cater to that niche market and be known for it.

    Mark Rippetoe is similar in his feedback to people who query his starting strength program. If you aren't getting results, you are not doing the program. "Don't ask for advice if you are not seeing results, unless you are doing everything I say" - is the basic idea - and this includes exercise, eating and progressing when he says you should.

    Good Luck with your business.
  • VelveteenArabian
    VelveteenArabian Posts: 758 Member
    It sounds suffocating.
  • KristinNicole82
    KristinNicole82 Posts: 164 Member
    I have a friend that is a trainer and is struggling with the same issue. Many of his clients not want to put in the work to change their life style. They want to try and exercise off a poor diet. He always tells me that he wishes his clients were as dedicated as I am, but most people are not willing to put the work in. You can be a little picky with who you train because it is not your Income but most trainers do not have that luxury. Many trainers don't push their clients because when it starts to get too hard people tend to quit and that means the trainer is not getting paid.
  • bunnysone
    bunnysone Posts: 486 Member
    I think there's definately a market for taking on clients who are serious and not just doing it because they think personal training is the "magic pill". If you have limited hours to do it and its a second income (like me) then I think as long as the expectations are clear from the outset and the support is there for clients to achieve that then there is a market.

    A girl I am training currently only wants to train once a week, with me. She's actually been waiting until I'm qualified so she can train with me. She thinks she doesnt have time to do any exercise outside of that hour, yet has freely admitted that getting up half an hour earlier in the morning (6am) is too hard. However, I have 3 other days that I take free 25 minute groups in. If she was really serious about losing the 20 odd kg she says she wants to lose, then she could actually be training with me 4 times a week but only pay for one.
  • bowbeforethoraxis
    bowbeforethoraxis Posts: 138 Member
    Being completely honest, you would scare me to death if you were my personal trainer.

    I'm working with a trainer right now, and I love it. I'm also seeing results and have already recommended her to three different people who have hired her.

    Here's what she did that made me extremely happy:
    We had a "consulting session" in which we went over my goals and what I would have to do to get certain results. I want to lose weight and be more flexible, and also improve my balance. She talked about what I should do when I'm not working with her and suggested classes and things that would help and I'd enjoy. She also keeps track of what exercises I love, which ones I hate, and which ones I like, but have to be careful with (I love circuit training, but since the weather's turned I can't do them without getting an asthma attack) and has designed the workouts according to that, so I don't have to suffer through anything.

    She sat down with me to create a meal plan. She figured out my calorie needs, broke the macros down to 40/30/30, then together we came up with three different days worth of food, taking into account what I like, what I won't eat (sorry nuts, I'm not having you), and what I'll be able to actually make (I won't cook every night, I won't always wake up in time to make breakfast, and that's okay! the meal plans she worked out with my have a day where I turn to protein bars or have lower calorie meals early in the day so I can order in that night). She also had a long printout with easy swaps for the meal plan, a baked sweet potato instead of brown rice, tuna instead of chicken, things like that where I might think "oh god, I can't eat anymore quinoa" and on the list there's something else to eat.

    There is no punishment. Sometimes I go in and say, "I worked over 70 hours this week, I didn't fit in a single workout, I had days where I didn't eat a single vegetable, I averaged 5 hours of sleep a night, and I went out and had a bottle of wine after a ridiculously hard test." She didn't berate me about the meal plan, she didn't make my workout harder, and, most importantly, she didn't make me feel like a failure because life got crazy. I know I didn't do things that were conducive to meeting my goals, and she knows I know. She asks how things are going, and when things are off she offers tips and advice, but she's always positive and encouraging.

    My trainer also checks in with me occasionally during the week (we meet on Saturdays). It's never a "did you exercise today? are you sticking to your goals? you need to do more!" type of thing, just a quick hello saying she's excited to see me on Saturday, or if they've added a new yoga class or she found a great recipe she'll let me know. That mid-week reminder is nice. I'm either excited to tell her how great I've been doing, or it helps steer me back on track if I've been having an off week.

    So I guess overall, what I love (and what my mom, aunt, and friend love as well) about my trainer is that she is encouraging and understanding. Yes, she pushes me, but she also works to educate me, and help me. Also, she sees me as a person that's trying, not as a project that needs to be completed successfully.

    Hope that helps!
  • KristinNicole82
    KristinNicole82 Posts: 164 Member
    You are the type of person that I would want as a personal trainer, some one to kick my *kitten* and hold me accountable. I tell my friend that when we workout if I am not cussing him out or giving him the stink eye when we are done he hasnt done a good job because I was not working hard enough.
  • mathiseasy
    mathiseasy Posts: 165 Member
    Absolutely!! There is a very big danger in trying to "control" somebody who is not ready for it. The last thing I should be doing is trying to convert somebody to doing something they are not ready for .

    Honestly, this comment would scare me away. The only person that can change me is me. You cannot control someone, whether they are ready for it or not, and you also cannot "convert someone to doing something", as they are the ones who make that choice.

    I didn't hire my trainer so he could control me, I needed him to guide me in how to conduct my workouts and help me make better nutritional choices. He never, not once, threatened to drop me or consider not training me anymore or make any mention of that because I ate a couple slices of pizza, skipped a few workouts, or got four hours of sleep a couple times. He would voice his concerns if he felt that I was heading in a downward direction and let me take it or leave it. But never ever ever did he threaten that he wouldn't train me anymore. If he did, I would have quit immediately.
    The concern is that I'm already working with people who are paying to do a training session with the idea of losing weight but not getting anywhere as they are not doing training outside the session and are not considering what they are doing with their diet and external forces (ie a couple of hours of sleep on weekends etc)

    My trainer sat with me and explained the difference between going through the motions with him vs. taking it home and applying it to my life. He came up with workouts that I could do by myself and gave me some recipes to get me started. The way I see it, your job is to teach these people why their food choices, sleep patterns, etc., matter. It's on them if they decide to learn, and if they drop you because you push them harder then there you go, you didn't have to do the dropping. The danger is when you make the requirement of committing to a lifestyle change instead of the client.

    It's possible I could have misread, but this is what I saw. Best of luck to you!

    Edited because I was curious, do you have a consultation like someone had mentioned before, where you lay out how a lifestyle change would be more beneficial than these popular quick-fix fat-loss programs? This might be a very helpful way for clients to know what they are getting themselves into and make the decision themselves that this is what they want to do?
  • Urban_Princess
    Urban_Princess Posts: 219 Member
    I guess everyone is different, the thing that I love about my trainer is that she is available whenever. It is nice to build a sort of friendship and trusting relationship, but of course this will vary from person to person. I trust that she won't put me through hell but push me to my limits and beyond. She gives me eating/nutritional advice, informs me of my body and different muscles, what stretches and exercises I can do when we aren't training and whenever I have a question I can always text her. You also need need to imply that there is some sort of accountability, even if it is guilt tripping. She's my number one supporter and believes that I can achieve my goals even when I can't. That's what keeps me going everyday even when I feel like I'm going to eat another banana when i shouldn't. These are a few of the motivational tools and things that work for me.

    If I'm paying you a good amount of money it should tell you two things: I want change in my life and I want you to help me. I couldn't have done half the stuff that I did without my trainer. For example, I would have just stuck to cardio workouts at the gym and never crossed the line into the weights area. I remember one day before I started my first session, I saw a man doing back extensions and side extension on the roman chair. I thought to myself "holy shmoly, I could never do that". During my first session, my trainer said "okay we're doing 12 of these". Of course I was about to die after my first 5. But now I can do 36 easily. Another example is that if I were to do some of these exercises with friends, let's say box jumps, I would say "there is no way I could do that". But with her I say "sure, how high?".

    My trainer recently moved to another location and I followed her because I know I wouldn't have the same chemistry with anyone else. She tailors the sessions for me, not for all her clients. Also, don't forget that some of your clients aren't comfortable with their body (like me) yet we are entrusting you to not judge us and truly help us because we want this more than anything. I told her my weight before I told my own mother. Why? Because my mother would say "that's so fat!" but my trainer would say "I'm going to help you achieve your goals so that you can achieve goal x,y, and z". Btw, my trainer asked me to write down three goals. So mine was to get down to a certain weight, fit into a dress from a certain store and gain confidence. she reminds me of them all the time.

    I completely agree with everything bowbeforethor mentioned from consultation and nutritional advice and general education. She makes me log my meals and present it to her, we do weekly weigh-ins, and she prints off pages of reading material for my own benefit. This really works, especially from the accountability perspective.
  • Skrib69
    Skrib69 Posts: 687 Member
    Lots of long and complex answers here. The short answer is no, you are not running a regiment in the army. I pay you for your advice and your motivation, not your control freakery. If I choose not to follow your advice, that is my problem not yours.
  • Urban_Princess
    Urban_Princess Posts: 219 Member
    sorry Skrib69 :P

    Really and truly, everyone is different in the way they want to be treated and to what limits they can be pushed with you. But i agree with you (very well said)