MFP and my Fitbit Zip not syncing?

Hey all. I recently bought a Fitbit Zip but I am getting really frustrated because nothing is showing up on my MFP.... Both my Fitbit and MFP account say that they are connected when I go to the application settings. I have tried disconnecting and reconnecting the accounts but so far no luck.. Is there a step i'm missing or anyone else having the same problem? Thanks!

*** Fitbit and MyFitnessPal current issues ***
Hello,

It has come to our attention that since our fixes to the Fitbit integration last week some users are still experiencing problems.

We have identified two issues affecting a small amount of users.

1. Aria scale not syncing - Users who log their weight to Fitbit.com are not seeing their entries move Fitbit => MyFitnessPal reliably. At this time there is not a workaround for this. Some users may find that unlinking and relinking brings over a recent weight entry, but not all previously missing entries.

I would encourage you to manually log weight entries on MyFitnessPal until this is resolved.

2. Passive syncing not occurring - The Fitbit and MyFitnessPal integration is designed to move data between the two programs when either side detects a change. If Fitbit has just been updated, MyFitnessPal should detect that change and pull over new data, and vice-versa. That is not currently happening for all users.

As a workaround you can trigger a sync by adding an exercise to MyFitnessPal, verify the exercise shows on your Fitbit.com dashboard then wait for the Fitbit data to move to MyFitnessPal. This could take up to 10 minutes right now. This will pull over any new data to MyFitnessPal.

I will make sure to update this post when new information is available.

Thank you in advance for your patience, I know Fitbit and MyFitnessPal have been a source of frustration for users recently and we are doing our best to make sure this is resolved quickly.

Apologies,
Scott
MyFitnessPal Staff

Last Updated: Jan 24, 2014 12:28PM PST