Fitbit Question

Ok, I just got my fitbit. Being somewhat of a frugal person I opted for a used one. It has information in the calories burned and steps that I would love to remove. Anyone know if this can be done? Also, I would love to reset the calories burned before doing an activity so I can see how many calories I burned. Is that possible? Thanks so much for your help. Its a fitbit one btw.

Replies

  • norrisski
    norrisski Posts: 1,217 Member
    Maybe check the fitbit site and see If they have a user's manual.
  • WalkingAlong
    WalkingAlong Posts: 4,926 Member
    The steps/calorie from today can't be removed without contacting support but there shouldn't be anything else of the prior user's in there. The info is attached to the account, so once you pair the device to your own account, there info isn't applied anymore. I would just ignore today and move forward from there with your own data.

    You can hold the button down until you see the stopwatch start and then it's sort of 'recording' a workout. Do the same at the end. It will show the stats for the workout. Also then that is shown as a discreet period in the charts, with its own stats.
  • As far as I know you can't reset the calories but if you go to the fitbit website and sign up (for free) you'll be taken to the dashboard which should have a graph telling you how many calories were burned during a 15 minute period (20:00-20:15, 20:15-20:30 etc) so if you know what time you start and finish you could work it out that way
  • captmiddy
    captmiddy Posts: 147 Member
    If you go to the fitbit site I believe there is a way to reset a fitbit device. This will wipe the information it currently knows and will need to be resynced. It puts it essentially into a pairing mode. I believe when people on android were first getting the sync feature that several of them had to reset their device to fix bad power issues. I don't know the link but I am pretty sure there is something for this. Hopefully this will clear it for you, but as others have said once you link it to a new account it doesn't pull in historic data from the device but starts again at that moment so this shouldn't be an issue. I gave my old zip to my sister and my data didn't show up on her account.
  • WalkingAlong
    WalkingAlong Posts: 4,926 Member
    I think when you pair it, it starts up as your data at the start of that day, not that moment, so some people have 'steps' from the UPS truck or the ride home from the store or whatever else your Fitbit did that day. I'm not 100% sure of that but over 90. :smile: