Is anyone else incredibly frustrated with this app?

mktaglieri
mktaglieri Posts: 1
in Getting Started
"oops Firefox cannot load this page" over and over again. How are we supposed to use this piece of crap?
«1

Replies

  • nz_deevaa
    nz_deevaa Posts: 12,209 Member
    Try a different browser? Or is that not the advice you'd like to hear?
  • canadjineh
    canadjineh Posts: 5,396 Member
    The app used to work on my phone.... same phone, just a few months ago & now it doesn't - I get the won't load message too. Can't be bothered, I log on my real computer.
  • PikaKnight
    PikaKnight Posts: 34,971 Member
    Try a different browser? Or is that not the advice you'd like to hear?

    ^:drinker:
  • ihad
    ihad Posts: 7,463 Member
    This is your best bet to report a problem: http://myfitnesspal.desk.com/customer/portal/emails/new
  • wheird
    wheird Posts: 7,963 Member
    The app or the website? Because they are two different things.
  • PatZRat
    PatZRat Posts: 2
    I don't have a clue what I am doing. I feel your frustration!
  • PatZRat
    PatZRat Posts: 2
    How do I get my little weight thing under me?
  • phyllb
    phyllb Posts: 735 Member
    I think this is a great free app. Thanks mfp
  • Alatariel75
    Alatariel75 Posts: 18,342 Member
    I don't understand why you need Firefox if you're using the app? The app starts in it's own window and not in a browser. Maybe you've told it to open in Firefox, which won't be compatible, because that's not how the app works...
  • AchingBack
    AchingBack Posts: 2
    Website is ok althought the net calorie calculation confuses the crap out of me. Garmin connect gives me negative calories and exersize gives me positive...but the Garmin communicates my exercise...I'm confused. Plus where do the cool weight chart graphics come from? I get boring line charts.
  • AchingBack
    AchingBack Posts: 2
    BTW, congrats to ihad for losing 145 lbs. Very impressive, keep it up!
  • williams969
    williams969 Posts: 2,528 Member
    No idea what's happening to you. I run Firefox on my PC, and MFP works just fine (hi! I'm posting from it right now, lol). Are you talking about the mobile app?
  • malcolmjcooper
    malcolmjcooper Posts: 79 Member
    How do I get my little weight thing under me?
    when in the message boards click on settings and then put a tick in the box that says show ticker that will work for you
  • malcolmjcooper
    malcolmjcooper Posts: 79 Member
    No idea what's happening to you. I run Firefox on my PC, and MFP works just fine (hi! I'm posting from it right now, lol). Are you talking about the mobile app?
    Me too :)
  • dupreegreg
    dupreegreg Posts: 2
    I am using chrome, works great
  • Smirnoff65
    Smirnoff65 Posts: 1,060 Member
    How do I get my little weight thing under me?

    http://www.myfitnesspal.com/weight-loss-ticker/home
  • SherryTeach
    SherryTeach Posts: 2,836 Member
    I mostly use Safari on my Macbook, and the app on both my iPad and iPhone. Over two years now and nary a problem, except that time out on the woods when ATT & T didn't give me a signal. Had to beg my BF to let me log on his Verizon phone so that I wouldn't lose my day count.
  • Chevy_Quest
    Chevy_Quest Posts: 2,012 Member
    I use the website on Chrome on My "old school" laptop.
    On my ASUS tablet I use IE and check "desktop" mode
    On My Motorola Razr I just use the APP and clear the "cache" occasionally.

    It all works good.

    The only thing is that some things are easier on the desktop vs. the tablet vs. the phone.

    Remember this is Free :smile: :smile:
  • Chevy_Quest
    Chevy_Quest Posts: 2,012 Member
    How do I get my little weight thing under me?

    @Pat

    http://myfitnesspal.desk.com/customer/portal/questions/8227664-how-can-i-get-a-mfp-weight-loss-graph

    http://www.myfitnesspal.com/weight-loss-ticker/home
  • zoeysasha37
    zoeysasha37 Posts: 7,088 Member
    the app has given me lots of problems since the last update. I un installed it and then tried to reinstall it, but it kept saying package invalid. Finally after a few days, I was able to install it again but it doesn't open. It just stops and I have to force it closed. I just log on from my browser, and that works fine. But logging foods is much easier with the app.
  • suelegal
    suelegal Posts: 1,281 Member
    "oops Firefox cannot load this page" over and over again. How are we supposed to use this piece of crap?

    Firefox is about the worst browser out there these days - bloated, slow, easily hacked and full of malware. Chrome, or a chrome-esque browser like Superbird. Even IE isn't as bad as Firefox
  • trogalicious
    trogalicious Posts: 4,584 Member
    I suspect user error.

    app is fine. website is fine.

    perfect? No. fine? yup.
  • cindiva65
    cindiva65 Posts: 335 Member
    I use iphone app, ipad app and web version on Chrome with no problems
  • Pirate_chick
    Pirate_chick Posts: 1,216 Member
    Why are you using a browser to open your app?
  • deksgrl
    deksgrl Posts: 7,237 Member
    I suspect user error.

    app is fine. website is fine.

    perfect? No. fine? yup.

    ^This.
  • snowbunny999
    snowbunny999 Posts: 16
    Same for me...I can't get my phone to work right with this app. Which sucks because I love the scanning option!!
  • QuilterInVA
    QuilterInVA Posts: 672 Member
    This works perfectly for me with FireFox. I never have a problem and have used it for a year and a half. Sounds like something in your computer settings.
  • wellthenwhat
    wellthenwhat Posts: 526 Member
    I had this problem on my home computer for a while. I couldn't get on at all. It really discouraged me, and I was delighted when it started working again!
  • desutho
    desutho Posts: 10 Member
    Nope not user error. Website works fine. Android app USED to work fine, but after latest update, I try to add foods from my frequent list, then it comes back with them checked still and then I press MultiAdd and it goes to a new screen with no check boxes or checks next to the same list. I go back to my diary and none of what I put in is there. Same happens with exercise. Very frustrating. I have to go to the computer and do it on the website, meaning having the app on my phone is pointless. And since I'm not at the computer all day, nor can I scan items with my computer like I could with my phone, it's likely I'll stop using it completely.

    Same app. Used it for almost a month with no problem, now having these issues.
  • trogalicious
    trogalicious Posts: 4,584 Member
    Nope not user error. Website works fine. Android app USED to work fine, but after latest update, I try to add foods from my frequent list, then it comes back with them checked still and then I press MultiAdd and it goes to a new screen with no check boxes or checks next to the same list. I go back to my diary and none of what I put in is there. Same happens with exercise. Very frustrating. I have to go to the computer and do it on the website, meaning having the app on my phone is pointless. And since I'm not at the computer all day, nor can I scan items with my computer like I could with my phone, it's likely I'll stop using it completely.

    Same app. Used it for almost a month with no problem, now having these issues.
    unless the op is using Firefox on a mobile device, then you aren't talking about the same thing. In all likelihood, the op is talking about the website and referred to it as an app.

    If there's an issue with the mobile app, consider creating a post. That said, I haven't had the same issues you have. It sounds like they aren't syncing.

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