What would you have done?? Restaurant issue related

I AM A CHEF AND IF MY KITCHEN HAD MESSED UP A MEAL I WOULD WANT A CUSTOMER TO SEND IT BACK, ITS HOW I MAKE SURE MY SOU CHEFS, LINE COOKS AND ETC.. ARE DOING THEIR JOBS.

I PERSONALLY LIKE TO GO TO TABLE SIDE TO MAKE SURE YOU GET THE DISH YOU REQUESTED.
SORRY YOU DIDNT GET YOUR DINNER CORRECT.

CHEF JENN

same here, your not likely to find a restaurant manager that would disagree. we need to know where mistakes are being made in the kitchen so we can fix them, the more mistakes that are made the more money going in the trash. plus eating one meal and paying for another doesn't seem like much, but if it happens a lot this can really screw up inventory. just try not to be rude about it to the wait staff.

i send it back saying that i am severely allergic to whatever is in that meal that isnt in the one i ordered.

that way you get sympathy as well as what you ordered. and they cant say "this is what you ordered"

i had that once when i ordered pepper sauce and got mushroom sauce. i HATE mushrooms and she tried to convince me that that was what i ordered and i said "im allergic to mushrooms so why the hell would i order them"

I would have definitely sent it back. I get a lot of positive attention and respect for how well I take care of myself and how closely I watch what I do to my body. And if I have to receive some negative attention for it sometimes, then so be it. I see things differently because I'm a diabetic, and if I order something low on carbs and sugar, I'm doing it because my very health is at stake, I will not accept being brought a meal I didn't order that has a ton of carbs and sugar because it directly/immediately effects my health. So when you look at it like that, why should anyone else (diabetic or not) feel guilty about sending something back when their health is at stake as well. Not being diabetic shouldn't make it any less important, its YOUR health. A lot of times, the negative attention is what gets you the most respect. Let people know you aren't messing around ya know?

I have had to send back orders for that very reason, you hear rumors about food getting messed with if you send it back. So I always remain very polite and apologetic when sending something back, and I always let them know I'm diabetic and that thats why I'm sending it back. That always seems to help them realize that I legitimately NEED exactly what I ordered, so feel free to use that as an excuse if your ever uncomfortable with sending your food back. :-)