Cannot get my FitBit to connect

broncomom88 · March 2015

I switched from a Jawbone UP24 to a FitBit and it will not connect to myfitnesspal to save my life! What am I doing wrong?

joshuarwebster · March 2015

I just switched to a Fitbit too. I got the fitbit surge. Are you getting an error message or anything? What is it doing? I will do my best to try and help you get it connected.

Also, have you tried this:

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-integrate-Fitbit-with-MyFitnessPal

Aviendha_RJ · March 2015

I am also experiencing the same problem. Help please!!

joshuarwebster · March 2015

Aviendha_RJ wrote: »

I am also experiencing the same problem. Help please!!

Are you getting any errors? Or is it just not doing anything?

earlnabby · March 2015

I had to connect them and restart my computer. Are you trying to connect the computer websites or the phone? I found that if I connected the two websites first, the phone apps connected automatically.

ETA: I had no issues when I first got my Fitbit. They upgraded their website a couple of months ago and I had to do the restart to reconnect them after the upgrade.

editorgrrl · March 2015

You can learn more in the MFPJawbone UP Bracelet group: http://community.myfitnesspal.com/en/group/13420-jawbone-up-bracelet

Connect your accounts at http://www.myfitnesspal.com/apps/show/97

Cannot get my FitBit to connect

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