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Cannot get my FitBit to connect

broncomom88
Posts: 13 Member
I switched from a Jawbone UP24 to a FitBit and it will not connect to myfitnesspal to save my life! What am I doing wrong?
0
Replies
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I just switched to a Fitbit too. I got the fitbit surge. Are you getting an error message or anything? What is it doing? I will do my best to try and help you get it connected.
Also, have you tried this:
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-integrate-Fitbit-with-MyFitnessPal0 -
I am also experiencing the same problem. Help please!!0
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Aviendha_RJ wrote: »I am also experiencing the same problem. Help please!!
Are you getting any errors? Or is it just not doing anything?0 -
I had to connect them and restart my computer. Are you trying to connect the computer websites or the phone? I found that if I connected the two websites first, the phone apps connected automatically.
ETA: I had no issues when I first got my Fitbit. They upgraded their website a couple of months ago and I had to do the restart to reconnect them after the upgrade.0 -
You can learn more in the MFPJawbone UP Bracelet group: http://community.myfitnesspal.com/en/group/13420-jawbone-up-bracelet
Connect your accounts at http://www.myfitnesspal.com/apps/show/970
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