Jawbone UP

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kerrifair
kerrifair Posts: 30 Member
in Fitness and Exercise
My jawbone UP is tracking steps even when I am not wearing it. It has had a dead battery for weeks (it won't charge). It is making me nuts. It tracked 1900 steps for me today even though it has been sitting on the kitchen counter. I have not moved it or anything. Has anyone had this happen?

Replies

  • lardo76
    lardo76 Posts: 8 Member
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    No. Mine is very accurate. I thought mine had died but I called customer service and they walked me through a software update. Fixed all my problems. Good luck :-)
  • kerrifair
    kerrifair Posts: 30 Member
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    Mine finally seems to be charging after a dozen soft resets. Then I can try a hard reset... I have heard customer service is very good. Thanks!
  • Snugglebutt2014
    Snugglebutt2014 Posts: 78 Member
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    I have just started up a group for people using Jawbone UP as there didn't appear to be one.
    Feel free to come and join :)
    http://community.myfitnesspal.com/en/group/105127-jawbone-up-group

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