fitbit syncing issue

aprilslusher03
aprilslusher03 Posts: 8 Member
edited November 17 in Health and Weight Loss
My Fitbit is not wanting to sync to MyFitnessPal. (iPhone app & online) I have to unlink and then link again just to get it to sync. Is anyone else having this issue?
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Replies

  • DemoraFairy
    DemoraFairy Posts: 1,806 Member
    Yeah, it hasn't synced for hours for me. Looks like they might be having issues.
  • aprilslusher03
    aprilslusher03 Posts: 8 Member
    Thank you DemoraFairy!
  • ljones27uk
    ljones27uk Posts: 177 Member
    yep. same here
  • Speckgreen1
    Speckgreen1 Posts: 6 Member
    Same here, super frustrating! I might be too dependent on these features.
  • weird_me2
    weird_me2 Posts: 716 Member
    I was just getting ready to post the same thing. It's very annoying. Even after i unlinked and linked them, yesterday still didn't sync for me. The last time I synced was around 10 pm last night, so whatever the problem is, it seems to have happened between then and now. I sure hope this isn't related to the "premium" upgrade.
  • GetThatRunnersHigh
    GetThatRunnersHigh Posts: 112 Member
    Same here, keep having to disconnect and reconnect the FitBit app. Glad I'm not the only one.
  • Speckgreen1
    Speckgreen1 Posts: 6 Member
    I wondered about the premium link as well. Coincidentally, I did notice that the app on my phone did a MFP update last night.
  • kpkitten
    kpkitten Posts: 164 Member
    Apparently there were some tweaks going on to improve the way steps are used in MFP from various apps - think it started yesterday and it meant to finish today, so it could be that.
  • nikkinoellemary
    nikkinoellemary Posts: 119 Member
    Yeah, mine's been acting wonky too!
  • SezxyStef
    SezxyStef Posts: 15,267 Member
    My jawbone was acting up as well...I enabled negative adjustments let it sync then disabled them...not sure if that is the fix or just fixed itself.
  • got2be160
    got2be160 Posts: 12 Member
    I saw something posted on Facebook , I am having problems syncing too
    I think they are working the bugs out
  • katkins73
    katkins73 Posts: 416 Member
    Me too :( Does anyone know if should I be disconnecting and reconnecting or will it sort itself out?
  • Lourdesong
    Lourdesong Posts: 1,492 Member
    Last sync between MFP and Fitbit was at 2:57am, for me. Been having syncing issues for a few days. I also have a positive calorie adjustment right now of over 100 calories which was given to me at the early am sync, but that adjustment should have disappeared by now. (I was active very briefly after midnight, but not active since.)
  • aprilslusher03
    aprilslusher03 Posts: 8 Member
    This was posted on Twitter.
    Hope it gets fixed soon!


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  • JessicaThompson12
    JessicaThompson12 Posts: 82 Member
    Mine last synced at 6am. I hope it's fixed soon. I need to know how many extra calories I have for dinner via exercise since we are going out tonight.
  • aprilslusher03
    aprilslusher03 Posts: 8 Member
    Update!!!!!!!



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  • aprilslusher03
    aprilslusher03 Posts: 8 Member
    Sorry everyone!!! I wish I had better news! But this was the email I received!
  • rachylouise87
    rachylouise87 Posts: 367 Member
    oh no this is poo i wonder when it will be back. its not gonna make a lot of people too happy :/
  • Lourdesong
    Lourdesong Posts: 1,492 Member
    Appreciate you giving us an update. I'll just go by fitbits numbers til the sync issue is resolved.
  • JessicaThompson12
    JessicaThompson12 Posts: 82 Member
    So question...how would you figure out your extra exercise calories for the day?
  • aprilslusher03
    aprilslusher03 Posts: 8 Member
    edited May 2015
    @JessicaThompson12

    I disconnected my Fitbit and will wear my Polar ft4 HRM when I exercise this evening to add my exercise calories. I will continue doing it this way until this Fitbit syncing issue is fixed.

    If this is a typical day for you then I would disconnect your Fitbit and just add in the extra calories from another day that was similar or if you have an HRM I would consider using it.

    I hope this helps!
  • aprilslusher03
    aprilslusher03 Posts: 8 Member
    Oh, and going by the email, it could be up until Monday before this is fixed. :/
  • Hastalabeastababy
    Hastalabeastababy Posts: 34 Member
    Thanks. Thought I was losing it!
  • polly1970
    polly1970 Posts: 18 Member
    I've obviously become too dependent upon my fitbit because I'm about to lose my mind over this. Seriously.
  • macgurlnet
    macgurlnet Posts: 1,946 Member
    Not that this is a big help, but going to the Fitbit site, revoking MFP's access & then coming to MFP a few minutes later and re-connecting has been working for me to get things updated. I did this around lunch and again when I got home. I'm planning to do one more update around bedtime.

    Certainly not as nice as things just working but at least this does the job :)

    ~Lyssa
  • lavender8178
    lavender8178 Posts: 1 Member
    Thank you for the update thought I was going crazy today.
  • Merkavar
    Merkavar Posts: 3,082 Member
    Same issue for me. Oh well
  • insearchofcheese
    insearchofcheese Posts: 45 Member
    macgurlnet wrote: »
    Not that this is a big help, but going to the Fitbit site, revoking MFP's access & then coming to MFP a few minutes later and re-connecting has been working for me to get things updated. I did this around lunch and again when I got home. I'm planning to do one more update around bedtime.

    Certainly not as nice as things just working but at least this does the job :)

    ~Lyssa

    Thanks for the tip. It worked!
  • Sued0nim
    Sued0nim Posts: 17,456 Member
    Seriously

    Beta testing?
  • macgurlnet
    macgurlnet Posts: 1,946 Member
    JessicaThompson12 wrote: »
    So question...how would you figure out your extra exercise calories for the day?

    If you've had yours for a while, you can kind of guess how many extra calories to add based on the number of steps you're at for the day. A rough estimate for me is +400 calories if I get in 10k steps. The actual adjustment is closer to 500, but the first 100 or so go towards getting me to the calories MFP gives me for having my activity level set to Sedentary.

    ~Lyssa
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