Anyone having Fitbit syncing issues?

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NobodyPutsAmyInTheCorner
NobodyPutsAmyInTheCorner Posts: 1,018 Member
in Health and Weight Loss
my Charge HR did an update yesterday and now it's not syncing with MFP. Not sure if it's similar to last time when it wouldn't sync or if my Fitbit is kaput.

Anyone else having issues?

Replies

  • editorgrrl
    editorgrrl Posts: 7,060 Member
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    There's a thread in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users

    Whenever there's a known issue, MFP posts a notice in the Help section. Here's the one from yesterday: https://myfitnesspal.desk.com/customer/portal/articles/2039583-fitbit-sync-delay
  • NobodyPutsAmyInTheCorner
    NobodyPutsAmyInTheCorner Posts: 1,018 Member
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    Ooh thanks will bookmark that bad boy!
  • editorgrrl
    editorgrrl Posts: 7,060 Member
    edited June 2015
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    I updated my Charge HR yesterday (for the first time since getting it three months ago), and now it won't charge + won't reset.

    Also, the Friends notification has been borked in the Fitbit iOS app for several days—it displays the total messages, rather than only unread.
  • NobodyPutsAmyInTheCorner
    NobodyPutsAmyInTheCorner Posts: 1,018 Member
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    editorgrrl wrote: »
    I updated my Charge HR yesterday (for the first time since getting it three months ago), and now it won't charge + won't reset.

    Also, the Friends notification has been borked in the Fitbit iOS app for several days—it displays the total messages, rather than only unread.

    I'm getting the notification issue too. You aren't alone there!
  • rbiss
    rbiss Posts: 422 Member
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    I had issues with the fitbit one. The forum helped. It turned out I needed to unsync on both ends (Fitbit site and the MFP site). Then I resynced through MFP and it was perfect. I let the fitbit charge run out before I charged it and this is what did it. I had to do this everytime it turned off because I didn't charge it.
  • editorgrrl
    editorgrrl Posts: 7,060 Member
    edited June 2015
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    NobodyPutsAmyInTheCorner wrote: »
    I'm getting the notification issue too. You aren't alone there!

    Hey, I think it just fixed itself. Yay!

    ETA: Boo, it's back!
  • kingston84
    kingston84 Posts: 6 Member
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    Is everyone still having issues? Mu Fitbit flex was working fine till today. Have tried unlinking and linking back up but no luck.
  • SezxyStef
    SezxyStef Posts: 15,268 Member
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    I think Jawbone is having issues too...mine sync'd great up until about noon today and as of that nadda.
  • editorgrrl
    editorgrrl Posts: 7,060 Member
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    MFP hasn't posted an update since Friday: https://myfitnesspal.desk.com/customer/portal/articles/2039583-fitbit-sync-delay
  • Chezzie84
    Chezzie84 Posts: 873 Member
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    My fitbit syncs ok and up dates on MFP if I look on my tablet.
    If I look on the phone on the app, it doesn't show up and neither does anything I have logged today.
    If your using the app rather than interwebnet, I would suggest its a MFP problem and not a fitbit problem
  • luckyclover78
    luckyclover78 Posts: 115 Member
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    mine isn't syncing today. I have a fitbit one.
  • Justinelovezumba32
    Justinelovezumba32 Posts: 25 Member
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    My vivofit wouldnt sync. I had to restart my phone and make sure my bluetooth was on

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