Jawbone UP24 Tracker _ NOT SENDING DATA to MFP

Mine stopped syncing sometime Saturday morning. Awaiting a fix too!

Try uninstalling the app and reinstalling (it should save your data). Mine is working fine, have a Samsung Galaxy 4 android.

Mine won't sync either only got it today!

I have a similar problem. Just today, my calorie data won't sync to my Jawbone UP app. I uninstalled MFP and reinstalled it. Both MFP and Jawbone say they are linked, but I can't get it to work. It just stopped. IT worked perfectly fine for the past few weeks, and now it has stopped. What can I do to get it to work again? Thanks.

Here the same. Installed MyFitnessPal some days ago. Connected today with UP, UP is receiving the food logs from MFP, but MFP will not update any food I log in UP.
Is there an issue or something I can do to fix it?

My food is syncing from MFP to the jawbone, but none of my steps are making it back from my jawbone to mfp. It's incredibly frustrating. Help?

I can't get my steps to sync from my Fitbit to MFP?

This link you have given is dead as is the support from both camps.

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I addition I always seem to get my step data from the Jawbone UP app to MFP app however this only seems to work after I have plugged in my band . The problem I have is that I have is the other way MFP to UP like today. I added my food data for Breakfast and it didn't show up on my Jawbone UP app I waited 3 hours until dinner time and still nothing. So I disconnected to two and reconnected via the main MFP website and bingo 5 mins later the MFP food showed up on the UP app. Now I have another problem I accidentally clicked the red circle remove button as it was showing as Withings Step data and I have now lost yesterdays UP calorie burn adjustment on the MFP app. It's been 18 hrs and still nothing.

I have just cleared the MFP cache on the my Android app an uninstalled and reinstalled logged back in and set up the Jawbone UP in MFP and the step tracking today seems fine however yesterday is still missing so I have had to guesstimate and add this manually which is a bit much as this is surely supposed to do it all for you I wouldn't have removed it if it showed up as UP calorie adjustment I feel that there might be a small bug this needs to be worked out this is the second time that the website is showing different data to the MFP app.



This is all a bit stressful not conducive to loosing weight come on please sort this out and both companies talk to each other to ensure a happier user community. I have found that the MFP website and the UP app seem to talk to each other better than the MFP app and the UP app do I have done testing on this today after my reinstall of both of these apps and now frustration has defo set in as only the MFP website will send to the UP app this is almost instantaneously whilst the MFP android app refuses to sync to the main website...Arrrrgghhhh............. Seriously are you kidding me ?

I must point out that I found this from MFP in another forum post which is a bit of a get out clause as it's the MFP app and website that seem to now have the problem I add food via the app and hit complete expecting it to show up on the MFP website and is then disappears almost as quick as I have added it. Surely it's not time to clear the cache AGAIN and reinstall the MFP app ??

".... If after trying all these steps, you still do not see a sync, we would recommend waiting 24 hours for any delays to catch up. We usually sync data within 15 minutes of activity, but in some instances there are technical issues that may prevent sync from being immediate. If we are experiencing longer than usual delays, we typically post in the announcement section of our Community Questions area. If there is no indication there that we are experiencing issues and your sync is delayed over 24 hours, please email our team by clicking the "email us" option....

then wait 3 days for MFP to send the standard response please clear cache and reinstall....madness if you ask me just iron out the bugs and keep everyone happy.

Late to this thread but, are users still having problems with the link between MFP and UP? It seems that every single time MFP release an update, it messes something up with sharing from UP - for the past couple of days my calories have not been sharing across from UP, even though the steps have...standard response from MFP re: disconnecting/reconnecting apps and then a very, very patronising statement that I probably hadn't done enough exercise to warrant an adjustment! Getting so sick and tired of these constant problems, which I foresee only getting worse as they try to foist their 'premium' product onto users.
Any advice gratefully received.