As a community you have the ability to flag content that violates our Community Guidelines
3 Different types of Flags and How to Use Them:
: Use this flag to report BOT style spam
. If its a non-sense post with a link or one account posting a flood of oh say posts about an astrology hotline, then please use this flag to report it. 5 flags
will automatically move that content into the spam queue to be reviewed by our moderators. Items in the spam queue are hidden until they are either approved by a moderator as not being spam or are deleted by a moderator after being verified as spam. If a person is advertising (i.e. buy my great new product), please use the Reported Posts flag.
: Use this flag to report extreme abuse
of our guidelines; such as posting of pornographic images or hate speech. 5 flags
will automatically move that content into the abuse queue to be reviewed by our moderators. Items in the abuse queue are hidden until they are either approved by a moderator as not being abuse or are deleted by a moderator after being verified as abuse. Items marked for abuse should be both severe and urgent.
If it does not meet this criteria it will be approved by a moderator and returned to the community without further action.
: Use this flag to let us know about posts that violate our Community Guidelines or to ask us to delete your own post
. Every post that is reported goes into a Reported Posts queue that is reviewed by a staff or volunteer moderator. This content is not hidden while its in review.
Warnings and Point System for Reported Posts:
- Notice = 0 Warning Points: This type of warning is used to let a member know they have violated a guideline and request they review our guidelines to avoid future warnings. This type of warning is appropriate for new members and for notifying members of posts removed that don’t warrant disciplinary action.
- Minor Warning = 2 Warning Points: This type of warning is to let a member know they have violated a guideline and have received 2 points. Minor warnings remain in place for 1 week.* This type of warning is appropriate for members who have received previous notifications to review our guidelines.
- Major Warning = 3 Warning Points: This type of warning is to let a member know they have significantly violated a guideline and have received 3 points. Examples include hate speech, blatant personal attacks, or posting images containing nudity; as well as repeated violations of the same guidelines. Major warnings remain in place for 2 weeks.*
- Banning = 5 Warning Points: A member who accumulates a total of 5 active points will be banned and lose posting privileges.
*When a user’s warnings expire, their warning level will be reset to zero and the user will no longer have any active warning points. If we warn a user who has already been warned, then the points from the new warning will be added to their warning level and their warning’s expiry will be extended. When a user reaches certain warning levels they will have forum restrictions placed on their account.
*We feel strongly that posts or actions disregarding these guidelines jeopardize the supportive atmosphere of MyFitnessPal. Such posts may lead to consequences including warning, suspension of posting privileges, or, in extreme cases, removal of a user from the site. As a general practice, anyone who receives 10 warnings in a calendar year for any of the above reasons, will be permanently banned from all of the Main Forums and Groups.
- If your posts are flagged for spam, abuse, or reported posts; the only points that count are warning points given by a staff or volunteer moderator after the actual content has been reviewed. If your content is reported and its not a problem, then the report won't have any impact on your account. If it is a problem, you will get a notification with additional details including which guideline was violated, whether its a notice, minor, or major warning, and whether the content was removed.
- We are testing out new approaches to flagged content and warning users. We have made these changes based on a great deal of member feedback, but are in a process of experimentation and encourage folks to both keep an open mind and let us know your thoughts. We are monitoring a bunch of discussion on forum feedback and in the next few weeks will re-introduce the forum survey to continue gathering feedback on a large scale about the forum experience.