Fitbit Sync

christinastark
christinastark Posts: 1 Member
edited December 2024 in Fitness and Exercise
For the past few days, my Fitbit data won't sync with MFP. Please help!

Replies

  • scarletspy
    scarletspy Posts: 170 Member
    I'm having the same problem. I tried to disconnect/reconnect my fitbit but it won't let me do that.
  • damick11
    damick11 Posts: 4 Member
    I am having the same problem. It gets data from my fit bit scale, but not my wrist tracker.
  • scarletspy
    scarletspy Posts: 170 Member
    Under apps and devices it says I'm connected to the fitbit scale but I don't even have one!
  • damick11
    damick11 Posts: 4 Member
    OK, after troubleshooting this all day yesterday, I finally found a solution that actually worked to fix the problem. My Fitbit and Fitbit Aria scales are now syncing properly.

    Do all this, in this order.

    ON YOUR COMPUTER:
    login to myfitnesspal.com
    > click the "Apps" tab at the top
    > scroll down to "App Marketplace"
    > click on the fitbit tracker app (not the scales)
    > click "disconnect"

    In a separate tab, login to your fitbit.com
    > go to dashboard
    > click on the settings wheel on the upper right
    > click on "settings"
    > on the left menu, click on "Applications"
    > click "Revoke Access"

    go back to the my fitnesspal.com tab
    > refresh the fitbit tracker page so that it shows the "connect" button
    > hit "connect"

    ON YOUR PHONE:
    >delete myfitnesspal app
    >reinstall myfitnesspal app and re-login

    You should be good to go now.
  • damick11
    damick11 Posts: 4 Member
    edited July 2016
    Note: I had to do this ONLINE, not in the app. Doing this in the app did not work.
  • fattynomore78
    fattynomore78 Posts: 85 Member
    My Fitbit app won't sync my workouts hasn't the past 2 days
  • damick11
    damick11 Posts: 4 Member
    I did forget one crucial step. After you have done all above, you have to go (in the app) to the menu on the upper right, select steps, and select fitbit again. It defaults to "no tracking."
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