Getting Rid of my Fitbit

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fattynomore78
fattynomore78 Posts: 85 Member
in Fitness and Exercise
I'm so disgusted with my Fitbit that I will be no longer using it I'm tired of it no syncing and deleting my walks going back to another app that I used before.
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Replies

  • tiggerlove
    tiggerlove Posts: 225 Member
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    get something else
  • cerise_noir
    cerise_noir Posts: 5,468 Member
    edited July 2016
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    lorrpb wrote: »
    I'm keeping mine, it works great!

    Me too!
    And, if you complain contact customer support, they may send you a new one, but I haven't had a problem with mine since I've had it.
  • AngInCanada
    AngInCanada Posts: 947 Member
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    cerise_noir wrote: »
    lorrpb wrote: »
    I'm keeping mine, it works great!

    Me too!
    And, if you complain contact customer support, they may send you a new one, but I haven't had a problem with mine since I've had it.

    Their customer support is amazing!
  • curlsintherack
    curlsintherack Posts: 465 Member
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    have you considered just reinstalling the app and resetting the fitbit?
  • SueInAz
    SueInAz Posts: 6,592 Member
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    I've had my One for 3.5 years without any problems. Fitbit has awesome customer support. I've had a few friends lose theirs and Fitbit sent them a new one for free. Why not contact them and see if there's something they can do?
  • marm1962
    marm1962 Posts: 950 Member
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    Fitbit Flex here and no issues until today, but I got that fixed real quick, I just opened myfitnesspal from the fitbit dashboard. If you are using your phone with the apps don't forget to leave your bluetooth on

  • fattynomore78
    fattynomore78 Posts: 85 Member
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    i'm willing to give it another chance and see what happens
  • TavistockToad
    TavistockToad Posts: 35,719 Member
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    fattynomore78 wrote: »
    i'm willing to give it another chance and see what happens

    That's quite the turn around!
  • Alatariel75
    Alatariel75 Posts: 17,959 Member
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    "I wish i knew how to quit you..."
  • tomatosoup3
    tomatosoup3 Posts: 126 Member
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    can i have yours?
  • Sued0nim
    Sued0nim Posts: 17,456 Member
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    May I check

    Is your issue Fitbit and the Fitbit app..contact customer services and get anew one...they are great

    Or is it how Fitbit talks to MFP ...because if it's this, then the issue is MFP not Fitbit

    I got bored of the MFP glitches and inconsistencies so I now log on fatsecret instead
  • MeanderingMammal
    MeanderingMammal Posts: 7,866 Member
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    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.
  • ew_david
    ew_david Posts: 3,473 Member
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    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    Not all models. I wore a One for 2 years before I sold it to my cousin; I just didn't want to wear it anymore. I recently bought another One. On the other hand, my husband is on his second Charge HR and its accuracy is mediocre at best.
  • naculp
    naculp Posts: 225 Member
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    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    I can vouch for this. My Charge HR went dead within 1 year of owning it, and long before it died the band was starting to bubble. My wife's charging socket is very touchy, and the plastic part of it likes to pull off when unplugging the charger. And don't get me started on the battery life after a few months' use
  • ryry_
    ryry_ Posts: 4,966 Member
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    Sued0nim wrote: »
    You can prize mine out of my cold, dead, appropriate weight and fitness, hands

    So are you holding a raffle?
  • ew_david
    ew_david Posts: 3,473 Member
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    naculp wrote: »
    MeanderingMammal wrote: »
    AngInCanada wrote: »
    Their customer support is amazing!

    Lots of people talk about how willing they are to replace defective units, which suggests that they have a very high failure rate.

    I can vouch for this. My Charge HR went dead within 1 year of owning it, and long before it died the band was starting to bubble. My wife's charging socket is very touchy, and the plastic part of it likes to pull off when unplugging the charger. And don't get me started on the battery life after a few months' use

    The battery life out of the box was terrible. I got *maybe* 2 days worth when I had a Charge HR. Now I go 2 weeks before my One needs charging.

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