Why does my profile still say I've lost 0?

Caroline393
Caroline393 Posts: 71 Member
edited December 2024 in Health and Weight Loss
My profile still says I've lost 0 lbs even though I've lost 7, and when I tap it, my progress page comes up with the option to export. But when I click export, the Go Premium thing comes up and there's no way to get back to the main app other than by completely closing it. What's that about??

Replies

  • vespiquenn
    vespiquenn Posts: 1,455 Member
    edited August 2016
    This could be two things that I am aware of. Sometimes the app glitches out and does this, or it could be that you have your starting weight set inaccurately. You can look under progress to see all the registered weights you have logged or under goals to see the original starting weight.
  • Caroline393
    Caroline393 Posts: 71 Member
    I don't think it's the starting weight, because it tells me I've lost on the progress page along with my % change. I may try updating the app because it seems glitchy to me
  • vespiquenn
    vespiquenn Posts: 1,455 Member
    Caroline393 wrote: »
    I don't think it's the starting weight, because it tells me I've lost on the progress page along with my % change. I may try updating the app because it seems glitchy to me

    If it's showing a loss on the progress page, then don't worry too much about it. Chances are, it's the glitch. I've had it last for days at a time before.

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