fitbit

Missbright14
Missbright14 Posts: 57 Member
in Health and Weight Loss
any one else having problems with their fitbit syncing to MFP today??
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Replies

  • GregTaliercio
    GregTaliercio Posts: 1 Member
    edited September 2016
    YES!
    Was having issues with my calories not syncing, so I disconnected the app, logged onto Fitbit and revoked access to MFP. Now when I try and connect Fitbit to MFP again I am getting "Access token request failed."
  • Missbright14
    Missbright14 Posts: 57 Member
    yes same as me.... thank god its not just me going crazy
  • CherylNTexas
    CherylNTexas Posts: 1,275 Member
    They aren't playing well with others today. No calories showing up on fitbit, no exercise showing up on mfp. :-(
  • Missbright14
    Missbright14 Posts: 57 Member
    I've emailed them. It's driving me mad not seeing my calories going up
  • CherylNTexas
    CherylNTexas Posts: 1,275 Member
    I was looking for tips on the forums, and they just went down. Hopefully they are fixing all the problems!
  • Bearbo27
    Bearbo27 Posts: 339 Member
    I just got my new fit bit yesterday :( Hopefully it gets fixed soon.
  • Missbright14
    Missbright14 Posts: 57 Member
    Fingers crossed x
  • clearbluesky0
    clearbluesky0 Posts: 29 Member
    Same here, relieved to know it's not just me.
  • aabelch
    aabelch Posts: 1 Member
    Yep I'm getting the same issues. Revoked access for myfitnesspal app in the fitbit and now when I try to resync them I keep getting the access denied issue.
  • krepanie
    krepanie Posts: 41 Member
    Same thing going on for me as well. :neutral:
  • dothefreddy
    dothefreddy Posts: 29 Member
    Same here.
  • DrIvy2016
    DrIvy2016 Posts: 3 Member
    Glad I'm not the only one going crazy here! I just got my first FitBit on Friday and I've already become dependent on the two syncing up. I unlinked and also get "access token denied" message. Sad face.
  • Sara1791
    Sara1791 Posts: 760 Member
    yep
  • ladymiseryali
    ladymiseryali Posts: 2,555 Member
    So it's not just me. Good to know. lol
  • greatdaneaddict
    greatdaneaddict Posts: 30 Member
    Same here!
  • GottaBurnEmAll
    GottaBurnEmAll Posts: 7,722 Member
    edited September 2016
    I signed back up here specifically for the Fitbit adjustments because no other site does it as well as MFP. I am not very pleased. It didn't sync on Saturday either.
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    MFP customer support has posted today that this is a known issue and they are asking people to refrain from unlinking and relinking as this will not solve the problem. They say they are working on a resolution.
  • GottaBurnEmAll
    GottaBurnEmAll Posts: 7,722 Member
    janejellyroll wrote: »
    MFP customer support has posted today that this is a known issue and they are asking people to refrain from unlinking and relinking as this will not solve the problem. They say they are working on a resolution.

    I found this out too late :/
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    GottaBurnEmAll wrote: »
    janejellyroll wrote: »
    MFP customer support has posted today that this is a known issue and they are asking people to refrain from unlinking and relinking as this will not solve the problem. They say they are working on a resolution.

    I found this out too late :/

    They don't do the most seamless job of publicizing known issues (this notice was in the customer support area, not in any of the places in the forums where people tend to go first to troubleshoot Fitbit/MFP sync issues) so I can understand how it was missed.
  • Missbright14
    Missbright14 Posts: 57 Member
    GottaBurnEmAll wrote: »
    janejellyroll wrote: »
    MFP customer support has posted today that this is a known issue and they are asking people to refrain from unlinking and relinking as this will not solve the problem. They say they are working on a resolution.

    I found this out too late :/

    Me too!
  • smrybacki
    smrybacki Posts: 78 Member
    Information Technology Solutions begat Crap Occurs moments like these.

    They'll get it sorted -- they always do.
  • tinamarie6624
    tinamarie6624 Posts: 182 Member
    Yes, I'm having an issue too. It won't register water or calories.
  • 808Trish808
    808Trish808 Posts: 122 Member
    i think everyone's having issues with the MFP/Fitbit sync
  • Konigboy
    Konigboy Posts: 86 Member
    I hope while they are fixing things they fix the issue of when you manually add exercise to MFP, it cancels out your workout calories earned or steps from Fitbit.
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    Konigboy wrote: »
    I hope while they are fixing things they fix the issue of when you manually add exercise to MFP, it cancels out your workout calories earned or steps from Fitbit.

    I don't think that is an issue, it's designed to prevent double-logging.
  • clearbluesky0
    clearbluesky0 Posts: 29 Member
    Hey looks like it has been resolved and we can connect now :)
  • Missbright14
    Missbright14 Posts: 57 Member
    Yeyyyyyy
  • GottaBurnEmAll
    GottaBurnEmAll Posts: 7,722 Member
    I'm still not getting a sync from Fitbit to here, but that's okay. I'll just take my info from Fitbit if I have to. I never got a sync from Fitbit to MFP on Saturday, either.
  • primeburger
    primeburger Posts: 2 Member
    My steps from Fitbit are showing on MFP, but my calories and exercise that I input into MFP are still not showing up on my Fitbit dashboard.
  • Bearbo27
    Bearbo27 Posts: 339 Member
    primeburger wrote: »
    My steps from Fitbit are showing on MFP, but my calories and exercise that I input into MFP are still not showing up on my Fitbit dashboard.

    This is what is happening to me. My steps are showing up now, but my calories that I entered on mfp are not all showing up on the fit bit dashboard.

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