Not sure if I'm in the right section, but I need help syncing Samsung Health to MFP

tarynopolis
tarynopolis Posts: 17 Member
edited November 19 in Health and Weight Loss
Hi all. I've connected the two apps, however I'm not seeing my step counts or fitness info from Samsung health going into MFP. I've checked off the Steps in MFP to come from Samsung health. Is there something I'm missing?

Replies

  • arcornell09
    arcornell09 Posts: 41 Member
    I've had some issues in the past with S-Health syncing. How long have you had this issue? The longest it's ever lasted for me is about a day or two and it'll iron itself out. I believe under troubleshooting for this, it's recommended to unsync and then reconnect. S-health has really helped me track my exercise so I hope this gets resolved for you too.
  • SeikoMonster
    SeikoMonster Posts: 105 Member
    My problem is it deletes the exercise I have done. I gave up on it when the support staff just kept sending me robot replies. Like If I walk a mile, then go bike 4 it will delete the mile walk and replace it with the bike ride. Not keeping both.
  • scarlett_k
    scarlett_k Posts: 812 Member
    I've had syncing issues with the MFP app on my phone when it's been stored on my SD card instead of internal memory. Moving it over solved it.
  • tarynopolis
    tarynopolis Posts: 17 Member
    arcornell09 wrote: »
    I've had some issues in the past with S-Health syncing. How long have you had this issue? The longest it's ever lasted for me is about a day or two and it'll iron itself out. I believe under troubleshooting for this, it's recommended to unsync and then reconnect. S-health has really helped me track my exercise so I hope this gets resolved for you too.

    I've only recently synced them. I have started using Samsung Health as of yesterday. It seems like a really great feature!
  • tarynopolis
    tarynopolis Posts: 17 Member
    scarlett_k wrote: »
    I've had syncing issues with the MFP app on my phone when it's been stored on my SD card instead of internal memory. Moving it over solved it.

    How did you move it over to SD card?
  • arcornell09
    arcornell09 Posts: 41 Member
    edited July 2017
    It should be saving to your internal memory by default. Check under your system options of your phone to double check where it is. And I agree, it's a good app for me since it's already built into the phone so I don't need a extra app. Even if you send a email for support they will basicly say "shut it off and turn it on" and tell you to wait a day or two. I hope it works for you!
  • Helen1963Stewy
    Helen1963Stewy Posts: 16 Member
    I had the same problem I was advised by myfitnesspal to disconect the apps off and reinstalled them and all is great now no problems
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