Issue Syncing with FitBit App

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Casey_Marie214
Casey_Marie214 Posts: 1 Member
in Motivation and Support
Hi

I have recently been having issues syncing with the FitBit app. My steps are not showing up ect

Anyone else having the same problem?

Replies

  • bredst
    bredst Posts: 12 Member
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    Hi Casey,
    Yes, I'm having the same problem. I noticed it about a week ago. I hope you get a response soon.

    Thanks, Brenda
  • poisonesse
    poisonesse Posts: 572 Member
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    I use the zip and have been having the problem, on and off, for a few months now. I finally broke down about 2 weeks ago and called their help desk, they talked me through resetting it by removing the battery and taking a few steps with the app... it's been working for me since.

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