Steps calorie adjustment not working?
vesi455
Posts: 10 Member
So today for the first time since using MFP I added exercise and since I added it the device stopped counting my steps. Or it counts them but doesn't add them as exercise and it doesn't show how many calories i've burned from the steps. When I open the app it shows that I've made over 13000 steps but when i go to my diary it shows that i've made around 2000 steps and 0 calories burned? How do I fix this?
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Replies
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If you're using a Fitbit, this is a known issue. You won't be able to fix it yourself. We'll have to wait until MFP gets it fixed.3
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No I'm not using a fitbit.0
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mfp found late last week while doing an update that there was an issue with fitbit (*and I think iPhone steps) transferring over to the mfp platform. They indicated it wouldn't be fixed till early this week. Hopefully it'll be up & running again soon, but for now, there isn't anything you can do but be patient while they fix the glitch.1
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Oh, ok. It just sucks cause I made so many steps today. Thanks for the answer.0
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janejellyroll wrote: »
It’s happening to every tracker. I haven’t received calories from Apple since Saturday.0 -
It's also no longer reading steps from Samsung Health.1
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Hopefully they'll fix the issue soon.0
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Thanks for the posts I've been making myself crazy trying to fix the tracker. I thought is was on my end somehow.0
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I've also noticed that my steps (using iPhone) have been incorrectly logged in the past week. A few says they didn't update at all. Now they have, but at a small amount like 20 calories for 4,000 steps. Previously that would have been more like 70/80 calories from my recollection.0
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janejellyroll wrote: »
It’s happening to every tracker. I haven’t received calories from Apple since Saturday.
Oh, that's nice. Everyone gets to share the experience.0 -
janejellyroll wrote: »
It’s happening to every tracker. I haven’t received calories from Apple since Saturday.
No, Garmin and Misfit are still working fine(as of Sunday)
So, at last count
It's Fitbit
and the Phone health apps.0 -
You'll have to do the adjustment manually until it gets fixed. It's amazing how used to the 'it just works' nature of MFP I am. Hopefully we'll get back to that soon.0
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So today for the first time since using MFP I added exercise and since I added it the device stopped counting my steps. Or it counts them but doesn't add them as exercise and it doesn't show how many calories i've burned from the steps. When I open the app it shows that I've made over 13000 steps but when i go to my diary it shows that i've made around 2000 steps and 0 calories burned? How do I fix this?
You can go to the exercise tab and manually enter the data from your Fitbit workout. Not the optimal solution but it works for now.0 -
Dont know if its back up and running but ive just unlinked apps and uninstalled mfp and then restarted everything aswell as my phone and steps are back. In on samsung 8 with gear sport and hasnt been working since Saturday but is now.0
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It seems it just started working again. Yay!2
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My just started working again!! So happy!0
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Same here! Working again0
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Mine is working too. However it seems like it adds the steps but not giving credit for todays workout... I logged it manually earlier today though, can this be the problem with not matching data?1
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Never mind, I figured it out..0
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