Syncing isn’t working AGAIN with FitBit

azfriends
azfriends Posts: 8 Member
edited November 27 in Chit-Chat
What’s up with it? Seems to often not sync with FitBit. Exercising doesn’t get subtracted from the calorie counter.

Replies

  • 4legsRbetterthan2
    4legsRbetterthan2 Posts: 19,590 MFP Moderator
    Other threads indicate there is an issue currently. The feedback board is a better place to get answers to these kinds of questions.
  • yumstrum
    yumstrum Posts: 2 Member
    It is so annoying! I am ready to delete all of the aps and go back to pen and paper!
  • muffle1969
    muffle1969 Posts: 96 Member
    Glad it isn't just me. I've been having this issue since last night. Only way I can force a sync is to disconnect and reconnect the apps - every, single, time I want to sync. Annoying as hell. And the status page reports everything is working fine. Uh huh. http://status.underarmor.com
  • ewostar
    ewostar Posts: 3 Member
    Hi! To get syncing again with Fitbit and Fitnesspal revoke both authorizations online on the full site, then reauthorize on MFP first. Then go back to Fitbit and it should tell you that you’re okay to go. Hope it helps because it fixed the problem for me.
  • samirsultani010
    samirsultani010 Posts: 2 Member
    Yeah - I followed ewostar's instructions and it's worked. :)
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