We are pleased to announce that on March 4, 2025, an updated Rich Text Editor will be introduced in the MyFitnessPal Community. To learn more about the upcoming changes, please click here. We look forward to sharing this new feature with you!

Fitbit not syncing

Lisham01
Lisham01 Posts: 3 Member
edited November 2024 in Fitness and Exercise
I can't get my fitbit to sync yet again. Is it just me or is this happening more frequently. I don't understand the issues but it really messes up my routine.
«1

Replies

  • mrskallistra
    mrskallistra Posts: 8 Member
    I'm having the same issue.
  • Beka3695
    Beka3695 Posts: 4,126 Member
    That makes 3 of us!!!
  • Ri4Flo
    Ri4Flo Posts: 2 Member
    I had the same problem since yesterday evening. Can’t understand it, but now I disconnected the Fitbit app and connected again.. and it works again
  • Motherofship
    Motherofship Posts: 122 Member
    Same here. I just ride it out. Though it does seem to be happening more frequently.
  • adriafrenzel
    adriafrenzel Posts: 1 Member
    Yes, me too, since yesterday.
  • lhasa17
    lhasa17 Posts: 1 Member
    edited June 2018
    Me too. Second weekend on the trot it's stopped for no reason. Not updating yesterdays for love nor money. Todays will update but only if I login on the website and disconnect Fitbit then reconnect. Then it updates but then stops all over again.
  • 800P
    800P Posts: 1 Member
    Me too! Getting old. Just bought my third Fitbit. my Mistake?
  • Misty_1375
    Misty_1375 Posts: 759 Member
    Same issue here. Driving me nuts!
  • Misty_1375
    Misty_1375 Posts: 759 Member
    So, is it an issue with Fitbit or MyFitnessPal?
  • loseunder
    loseunder Posts: 1 Member
    Same here still not syncing. Tried disconnect and it still is not working!
  • Misty_1375
    Misty_1375 Posts: 759 Member
    loseunder wrote: »
    Same here still not syncing. Tried disconnect and it still is not working!

    I did all that too. I just saw that MyFitnessPal is aware of the issue. The provided a statement on 6/22 but that’s it. Nothing new.
  • Flyingfingers51
    Flyingfingers51 Posts: 24 Member
    My Charge HR is also not syncing tonight. Worked just fine yesterday, but also had the same problem one day last week. Hope that get this resolved soon....so annoying!!!
  • tibby1971
    tibby1971 Posts: 25 Member
    Same issue here and it’s making me crazy. I did 11,000 steps today and MFP is only showing 5,000 😡
  • dolphinsplash79
    dolphinsplash79 Posts: 1 Member
    Yes, since yesterday.
  • angela4332
    angela4332 Posts: 39 Member
    I did 15000 today and it did not record any of the steps😫
  • angela4332
    angela4332 Posts: 39 Member
    Does anyone have a solution? I have tried uninstalling both fitbit and MFP apps and that did not work after reinstalling them.
  • carolemack
    carolemack Posts: 1,276 Member
    I have to disconnect the App and then reconnect every single time...very frustrating!
  • Ri4Flo
    Ri4Flo Posts: 2 Member
    Ri4Flo wrote: »
    I had the same problem since yesterday evening. Can’t understand it, but now I disconnected the Fitbit app and connected again.. and it works again

    But only for that moment unfortunately.. no further updates
  • EricaJMomof2
    EricaJMomof2 Posts: 11 Member
    Does anyone know of a good alternative to mfp? One that actually syncs with Fitbit? This was a problem last week, too, and it just seems to keep happening. I’m getting very frustrated and pissed that they can’t seem to get their act together.
  • leonadixon
    leonadixon Posts: 479 Member
    I have not seen anything about whether they are working on it. Is there a way to report the issue ?
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    leonadixon wrote: »
    I have not seen anything about whether they are working on it. Is there a way to report the issue ?

    You don't need to report it. It is a known issue.

    https://myfitnesspal.desk.com/customer/en/portal/articles/2945305-fitbit-sync-delays-and-interruptions
  • Lisham01
    Lisham01 Posts: 3 Member
    Still not syncing and now when i disconnect and reconnect it still doesn't work. Beginning to get really pissed about this.
  • bishk63
    bishk63 Posts: 1 Member
    Good to see I’m not the only one. I disconnected and reconnected but still get nothing. So much stuffing around on this is so frustrating
  • Kenda2427
    Kenda2427 Posts: 1,592 Member
    Mine won’t sync regardless of what I do. I am getting beyond fed up.
  • im_sheesh
    im_sheesh Posts: 2 Member
    Same issue. For $9.99 per month I expect this to properly function.
  • 90benjaminwagner90
    90benjaminwagner90 Posts: 1 Member
    Not working here either. Keeping track of my nutritions and calories + keep me moving is supposed to make me happy. And it does when it works. Putting hours into the try to fix it is very annoying. I guess I try the food tracking function in th FB app now. The pain is motivation enough to learn sth new. By guys, see you later, maybe.
  • Jewelirina
    Jewelirina Posts: 1 Member
    It’s keeping track of my steps, but I also did Pilates today, and that’s not showing up
  • sgarciaterry1
    sgarciaterry1 Posts: 4 Member
    The MFP APP IS DOWN. ..SMH... ANYONE ELSE HAVING THIS ISSUE?
  • Christine_72
    Christine_72 Posts: 16,049 Member
    I never used to be affected, but have been the last 3-4 times. I just disconnect and reconnect every time i want to sync.
  • weshall55
    weshall55 Posts: 2 Member
    It’s extremely frustrating when I am paying for MFP & the Fitbit is not syncing. Whether to overeat or undereat, that is the question. My Fitbit app works perfectly so I expect I will have to consider another app that doesn’t have sync issues.
This discussion has been closed.

Categories