Fitbit not syncing

Lisham01
Lisham01 Posts: 3 Member
edited November 27 in Fitness and Exercise
I can't get my fitbit to sync yet again. Is it just me or is this happening more frequently. I don't understand the issues but it really messes up my routine.
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Replies

  • mrskallistra
    mrskallistra Posts: 8 Member
    I'm having the same issue.
  • Beka3695
    Beka3695 Posts: 4,126 Member
    That makes 3 of us!!!
  • Ri4Flo
    Ri4Flo Posts: 2 Member
    I had the same problem since yesterday evening. Can’t understand it, but now I disconnected the Fitbit app and connected again.. and it works again
  • Motherofship
    Motherofship Posts: 122 Member
    Same here. I just ride it out. Though it does seem to be happening more frequently.
  • adriafrenzel
    adriafrenzel Posts: 1 Member
    Yes, me too, since yesterday.
  • lhasa17
    lhasa17 Posts: 1 Member
    edited June 2018
    Me too. Second weekend on the trot it's stopped for no reason. Not updating yesterdays for love nor money. Todays will update but only if I login on the website and disconnect Fitbit then reconnect. Then it updates but then stops all over again.
  • 800P
    800P Posts: 1 Member
    Me too! Getting old. Just bought my third Fitbit. my Mistake?
  • Misty_1375
    Misty_1375 Posts: 759 Member
    Same issue here. Driving me nuts!
  • Misty_1375
    Misty_1375 Posts: 759 Member
    So, is it an issue with Fitbit or MyFitnessPal?
  • loseunder
    loseunder Posts: 1 Member
    Same here still not syncing. Tried disconnect and it still is not working!
  • Misty_1375
    Misty_1375 Posts: 759 Member
    loseunder wrote: »
    Same here still not syncing. Tried disconnect and it still is not working!

    I did all that too. I just saw that MyFitnessPal is aware of the issue. The provided a statement on 6/22 but that’s it. Nothing new.
  • Flyingfingers51
    Flyingfingers51 Posts: 24 Member
    My Charge HR is also not syncing tonight. Worked just fine yesterday, but also had the same problem one day last week. Hope that get this resolved soon....so annoying!!!
  • tibby1971
    tibby1971 Posts: 25 Member
    Same issue here and it’s making me crazy. I did 11,000 steps today and MFP is only showing 5,000 😡
  • dolphinsplash79
    dolphinsplash79 Posts: 1 Member
    Yes, since yesterday.
  • angela4332
    angela4332 Posts: 39 Member
    I did 15000 today and it did not record any of the steps😫
  • angela4332
    angela4332 Posts: 39 Member
    Does anyone have a solution? I have tried uninstalling both fitbit and MFP apps and that did not work after reinstalling them.
  • carolemack
    carolemack Posts: 1,276 Member
    I have to disconnect the App and then reconnect every single time...very frustrating!
  • Ri4Flo
    Ri4Flo Posts: 2 Member
    Ri4Flo wrote: »
    I had the same problem since yesterday evening. Can’t understand it, but now I disconnected the Fitbit app and connected again.. and it works again

    But only for that moment unfortunately.. no further updates
  • EricaJMomof2
    EricaJMomof2 Posts: 11 Member
    Does anyone know of a good alternative to mfp? One that actually syncs with Fitbit? This was a problem last week, too, and it just seems to keep happening. I’m getting very frustrated and pissed that they can’t seem to get their act together.
  • leonadixon
    leonadixon Posts: 479 Member
    I have not seen anything about whether they are working on it. Is there a way to report the issue ?
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    leonadixon wrote: »
    I have not seen anything about whether they are working on it. Is there a way to report the issue ?

    You don't need to report it. It is a known issue.

    https://myfitnesspal.desk.com/customer/en/portal/articles/2945305-fitbit-sync-delays-and-interruptions
  • Lisham01
    Lisham01 Posts: 3 Member
    Still not syncing and now when i disconnect and reconnect it still doesn't work. Beginning to get really pissed about this.
  • bishk63
    bishk63 Posts: 1 Member
    Good to see I’m not the only one. I disconnected and reconnected but still get nothing. So much stuffing around on this is so frustrating
  • Kenda2427
    Kenda2427 Posts: 1,592 Member
    Mine won’t sync regardless of what I do. I am getting beyond fed up.
  • im_sheesh
    im_sheesh Posts: 2 Member
    Same issue. For $9.99 per month I expect this to properly function.
  • 90benjaminwagner90
    90benjaminwagner90 Posts: 1 Member
    Not working here either. Keeping track of my nutritions and calories + keep me moving is supposed to make me happy. And it does when it works. Putting hours into the try to fix it is very annoying. I guess I try the food tracking function in th FB app now. The pain is motivation enough to learn sth new. By guys, see you later, maybe.
  • Jewelirina
    Jewelirina Posts: 1 Member
    It’s keeping track of my steps, but I also did Pilates today, and that’s not showing up
  • sgarciaterry1
    sgarciaterry1 Posts: 4 Member
    The MFP APP IS DOWN. ..SMH... ANYONE ELSE HAVING THIS ISSUE?
  • Christine_72
    Christine_72 Posts: 16,049 Member
    I never used to be affected, but have been the last 3-4 times. I just disconnect and reconnect every time i want to sync.
  • weshall55
    weshall55 Posts: 2 Member
    It’s extremely frustrating when I am paying for MFP & the Fitbit is not syncing. Whether to overeat or undereat, that is the question. My Fitbit app works perfectly so I expect I will have to consider another app that doesn’t have sync issues.
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