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    Synch issues

    Posts: 1 Member
    edited December 2024 in Chit-Chat
    Anyone having synch issues right now? Fitbit Charge 2, iPhone X. Hasn’t synched in 6 hours. Tried manually synching, no luck. Rebooted iPhone, no luck. Fitbit device is updating Fitbit app perfectly fine, just not MFP.

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    Replies

    • Posts: 4 Member
      I just found this because I'm having database issues, so it's a MFP problem:
      Wednesday, January 9th, 2019, 3:34pm PST

      Hello,

      Starting at 3pm on Wednesday we began seeing elevated errors across the MyFitnessPal program. To our members this may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, and food/exercise/weight logging.

      We are actively investigating and will have things resolved as soon as possible. Our apologies for the frustration.

      We will continue to update this article as more information becomes available. Please check back for further updates.

      Best,

      MyFitnessPal Staff
    • Posts: 48 Member
      If I update to the membership will I still have this problem? It’s happened to me also
    • Posts: 4 Member
      From what I read on another thread premium members are having same issue.
    • Posts: 2 Member
      kemperica44 wrote: »
      If I update to the membership will I still have this problem? It’s happened to me also

      Yes. Yes, you will. The paid members get the same issues.
    • Posts: 17 Member
      kemperica44 wrote: »
      If I update to the membership will I still have this problem? It’s happened to me also

      As a premium subscriber, we have the same exact issues. They could honestly care less whether we’re paying or not. I only keep it because it keeps track of my sodium.
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