iOS Glitch?

springlering62
springlering62 Posts: 9,259 Member
edited December 2024 in Health and Weight Loss
MFP has been glitchy the past week or two, particularly with logging and logging foods a day or two ahead of time, but I’ve just worked around it.

I got a new iPhone X and set it up last night. Same issue last night with pre logging today’s meals.

This morning I have two huge glitches. If I add a food and then add a second food, the first disappears. If I scroll down the diary it’s also deleting whatever I just entered a moment earlier. Pooof!

I’ve updated the app, which hasn’t helped. I looked at troubleshooting in the technical page and see nothing similar to this.

Suggestions for a quick fix?

It’s stored online, right? So if I delete and reinstall I won’t lose my data? My head says yeas, of course, but my technologically snakebitten self says “trust but verify”.

Replies

  • springlering62
    springlering62 Posts: 9,259 Member
    edited April 2019
    I was desperate. Can’t make it without MFP now, lol. I deleted and redownloaded. It seems to work fine but had to go in and reset everything incl syncing to watch. But it did save a data, presumably grabbed via the website.
  • Maxxitt
    Maxxitt Posts: 1,281 Member
    MFP doesn't play well with iOS. There's been a long-time glitch of duplicating food entries to iOS (if you were to pre-log and then go back and change an entry, an entirely new "dinner" would be loaded into iOS, for example). It could be that they are trying to work that out. Over time I've gotten used to the wonkiness and pretty well ignore the nutrition values ported over to the Health kit (you can delete the duplicate meals from the total but it's pretty impossible to delete the duplicated micronutrient data) and rely on my Motifit app (FITiv) which seems to track both the calories-in and calories-out correctly when I am looking for summaries.
  • dhiammarath
    dhiammarath Posts: 834 Member
    edited April 2019
    If you are talking about the data ported to the Health app, then I have all sorts of duplicate entries and such because I'm constantly changing my MFP diary, and don't really give it another thought. It is what it is: my primary tracking mode is MFP for intake.

    If you are talking about diary entries disappearing and re-appearing in the app of MFP, I don't have that really. I have an iPhone X as well, and find adding food to MFP app tends to be fine. However, I do see that sometimes MFP app has a cache sync issue. Wherein, maybe I will add something on the web and it won't show up in the app. For efficiency, the app is going to try to cache actions or states so that it loads quickly. What I've found when this happens (though it's rare for me) is to go to my newsfeed and drag the newsfeed until everything updates. This seems to force a cache refresh in the app -- but sometimes it's not worked and in those cases, I've used the web since that api is more responsive (it seems, at least). I also use the web version to sanity check if I'm seeing wonky app behavior.

    The short answer is: yes, it is stored online so no, you shouldn't lose your data.

    The more complicated answer is: yes, while your data is stored online and shouldn't be lost, if there's a caching sync problem and you entered in data on the app and the app syncs with the web, that doesn't have that data, and doesn't merge all data conflicts between what the app is waiting to post (in the cache) and what the web thinks is in the database, then it's possible that what lived in cache at the time of the sync that didn't get sync'd to their database was lost to the void. Best way I check this is to log into the website and see what the web has for data entries.

    ETA: this is based on assumptions of working knowledge of other apps / api connections, but is still largely a guess on what's happening under the covers between MFP app->server communication!
  • springlering62
    springlering62 Posts: 9,259 Member
    It was apparently just an issue of porting the app from the old phone to the new one. I deleted and downloaded it again, and it’s back to “normal”, i.e., it does what it wants to, but now within the wonky parameters I was already used to. I mainly use MFP to track what I’ve eaten and for this wonderful forum with all the lovely peeps.
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