MFP not syncing fitbit

flyingshoes48
flyingshoes48 Posts: 6 Member
in Fitness and Exercise
Is there an issue I don’t know about going on?
My Fitbit inspire hr counts my steps accurately, however MyFitnessPal app is not getting them.

I’ve tried logging out and back into both apps and also hard resetting my phone.

Fitbit works fine. Mfp is not counting any steps, at all, since earlier today...

What’s up?

Help !

Replies

  • MYunker
    MYunker Posts: 2 Member
    Me too
  • heatherrose68
    heatherrose68 Posts: 2 Member
    Yep. Seems like this happens every couple of months :s
  • ambertopaz75
    ambertopaz75 Posts: 20 Member
    I work nights so it was fine til 8 this morning and then it stopped. Fitbit is getting my calories eaten from mfp but mfp isn't updating and then a little after noon today all my steps disappeared from mfp. The excercise calories are still there though.
  • ambertopaz75
    ambertopaz75 Posts: 20 Member
    I got an email from mfp saying the fixed the problem and the next time fit bit syncs my steps will be there. They are not😕
  • sheriann1271
    sheriann1271 Posts: 26 Member
    Same problem here.
  • dthorsgard
    dthorsgard Posts: 4 Member
    My steps don’t sync either from my fitbit
  • 2011mathematical
    2011mathematical Posts: 92 Member
    Same problem. :(
  • Tankiscool
    Tankiscool Posts: 11,105 Member
    Try disconnecting and reconnecting it. Sometimes that works.
  • MamaKL5
    MamaKL5 Posts: 69 Member
    Same, it’s been like this for most of the day for me.
  • Pamdubov
    Pamdubov Posts: 1 Member
    I’m having same issue. Disconnecting and reconnecting FB did not help nor did uninstalling MFP and reinstalling. Did an upgrade ness up the sync?
  • rachieavocado
    rachieavocado Posts: 2 Member
    Same here ughhh so annoyinf
  • jhudson892
    jhudson892 Posts: 63 Member
    Not syncing is the subject of multiple questions in technical support of Community. Pretty sure not just us😁
  • vickie4175
    vickie4175 Posts: 1 Member
    Yup same. Wish this wasn't happening, but im glad it's not just me!
  • mm0815
    mm0815 Posts: 1 Member
    Same 😭
  • ambertopaz75
    ambertopaz75 Posts: 20 Member
    My steps from this morning finallly came back after uninstalling again but its my steps from 13hrs ago. Nothing updated

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