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MyFitnessPal Community

Fitbit issues

tleight727

Has anyone called fitbit to complain? Because this is not the only app fitbit is not working with? Fitbit claims no one has called and complained that there is an issue.
I called twice!

Replies

LJW623

Haven’t called FitBit but my set-up was syncing then new version of MFP installed and since then no syncing. I think the issue is with MFP.

LJW623

Just read post by MFP and apparently are aware of issue and trying to resolve a huge back-log of sync requests. So does look to be at MFP end.

Panini911

There are tons of posts on this. everyone is, they (MFP) are working on it.

gsoskin

Not syncing and this morning MFP won't accept any foods, or duplicates them. Bugs, bugs, bugs

marleneaborst

Keep receiving this message "There was a problem with your request
Sorry, but a server error occurred processing your request. Our team has been notified of the issue...." *sigh*

Lillymoo01

Not only have I not taken any steps today according to MFP I also ate 57 serves of olive oil spray for tea. Nothing else. Just the spray
I really hope they fix these bugs soon!

whitpauly

Ditto on the numerous entries, apparently I ate 15 English muffins this morning

Dreamwa1ker

Link to the announcement from myfitnesspal tech support: https://myfitnesspal.desk.com/customer/en/portal/articles/2976520-fitbit-sync-issues

endermako

same here. I've got 8 entries of 4oz of whole milk and 2 entries of protein powder

emmamcgarity

It appears to be an issue in MFPs end. I also ate way too many bananas this morning according to my log.

Johnd2000

Lillymoo01 wrote: »

Not only have I not taken any steps today according to MFP I also ate 57 serves of olive oil spray for tea. Nothing else. Just the spray
I really hope they fix these bugs soon!

Apparently I had 40 cups of tea for breakfast yesterday. I wouldn’t have noticed the duplication, but there was no sugar added. I thought “no sugar, that can’t be right”.

gtjeddah

OK, the MFP IOS appears to be working right now and it synced ok with the Garmin app but still isn't syncing
with the Fitbit App

mandiekay0519

I have to resync my FitBit with MFP daily. I'm getting so frustrated with it that I'm thinking of just using my cell phone. It's just not convenient to carry my phone with me all day.

heybales

mandiekay0519 wrote: »

I have to resync my FitBit with MFP daily. I'm getting so frustrated with it that I'm thinking of just using my cell phone. It's just not convenient to carry my phone with me all day.

Don't do that - instructions say not to.

You are merely adding to the backlog of sync requests making it take longer.

RosieRose7673

I had 18 Bartlett pears for breakfast!! To be fair... I did just buy a big bag of them from Costco! 😂 MFP is on to something!

luaP852350

Johnd2000 wrote: »

Lillymoo01 wrote: »

Not only have I not taken any steps today according to MFP I also ate 57 serves of olive oil spray for tea. Nothing else. Just the spray
I really hope they fix these bugs soon!

Apparently I had 40 cups of tea for breakfast yesterday. I wouldn’t have noticed the duplication, but there was no sugar added. I thought “no sugar, that can’t be right”.

Apparently I had 50 ish pork pies today!

cc3833

20,000 calories worth of zucchini lasagna (no noodles). 😂