Comm between MFP and Fitbit is not working

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Riffels06
Riffels06 Posts: 2 Member
in Chit-Chat
MFP is no longer automatically importing exercise calories from the Fitbit app. I’ve ran an update on both apps, disconnected and reconnected them, checked all settings and still nothing.

Everything was fine up until June 4th. As of that day the importing stopped.

Anyone else having this issue?

Replies

  • ksharrell48
    ksharrell48 Posts: 171 Member
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    Yes, you're not alone as there have been several posts about this since the 4th or thereabouts. Fitbit is still working on the issue, and might have a fix, but since the backlog is so great now it's taking a long time to resolve everyone's issues. I've been having the same problem as you, Riffels06. Very frustrating. Here's the link for further updates: https://myfitnesspal.desk.com/customer/portal/articles/2976520-fitbit-sync-issues
  • Riffels06
    Riffels06 Posts: 2 Member
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    Thanks for the follow up. That is very frustrating seeing as how that’s kind of the whole point of the service.

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