Broken website and app

KrissDotCom
KrissDotCom Posts: 217 Member
in Health and Weight Loss
Anyone else seeing this? Ive tried reinstalling but even the website seems broken.

Screenshot-20200612-001735-My-Fitness-Pal.jpg

Screenshot-20200612-001745-My-Fitness-Pal.jpg

Screenshot-20200612-002132-Chrome.jpg

Dunno why it says no internet connection available, no matter if i use wifi or data =/

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Replies

  • PAV8888
    PAV8888 Posts: 14,242 Member
    :(
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Lol.. i guess youre not having the same issue Pav
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    It appears to be just my own account, as this one does not have the same issue.
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Weird.. its still posting as my main account and not my side account either... this website has some major problems
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Well as much as i would love to contact support.. the last 2 times i did that, i got an email saying they answered me, but i couldnt see where that was and the email offered no way to find it.. lol..

    Maybe a moderator can help me if they see this.. lol.. cause its obviously individual
  • jjalbertt
    jjalbertt Posts: 98 Member
    " wrote:

    Dunno why it says no internet connection available, no matter if i use wifi or data =/

    Mine is also doing this

  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Oh good!... well not good but maybe its our server and not just me lol
  • chris_in_cal
    chris_in_cal Posts: 2,520 Member
    Mine is the exact same brokeness.
  • CM_73
    CM_73 Posts: 554 Member
    edited June 2020
    Yup. The Android app doesn't work, the web version doesn't work because of a stupid invite your friends advert that is stuck in a loop that doesn't work either and STILL nothing can sync to MFP at all.

    This isn't just *kitten*, this is full on *cat*.
  • Chinkiri
    Chinkiri Posts: 1,372 Member
    Mine too
  • eng_maaka1981
    eng_maaka1981 Posts: 763 Member
    I have the same problem
  • shaf238
    shaf238 Posts: 4,022 Member
    This is a fairly common occurrence I'm afraid...
  • Katmary71
    Katmary71 Posts: 7,078 Member
    Exactly the same, going on with others too. It's frustrating, haven't been able to get on most mornings the last week too
  • NZAilsa
    NZAilsa Posts: 11 Member
    Yeah I have the same problems too.
  • Je55ica_79
    Je55ica_79 Posts: 278 Member
    Yup stopped working last night. Still down! Thankfully I just added a bunch of my friends to my fitbit. This app has been so glitchy it seems to be getting worse and worse.
  • LivingtheLeanDream
    LivingtheLeanDream Posts: 13,342 Member
    me too
  • snowflake954
    snowflake954 Posts: 8,399 Member
    Me three.
  • rosebud69155
    rosebud69155 Posts: 445 Member
    Glad I'm not alone in this sea of brokenness, but I'd rather just have a working as intended app and website.
  • PKM0515
    PKM0515 Posts: 3,089 Member
    Yes, constant "Sorry, we can't complete your request" errors for the last week. This morning my feed is showing nothing but "Invite your friends," which @CM_73 noted.

    So discouraging...
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Well! As i said, would love to contact support but there is no way to read or respond to their answers. Lol.
  • sijomial
    sijomial Posts: 19,809 Member
    Well at least the web version home page not working with the "invite your friends banner" makes a change from the usual "can't complete your request" error.....

    Wonder if the invite your friends thing is an attempted upgrade as it happens every so often?

    Do hope MyFitnessPal are demending refunds from whoever hosts their service and performs their change management.
  • psychod787
    psychod787 Posts: 4,099 Member
    It's the dang CIA! They want to know what we have been eating!🤣
  • MidlifeCrisisFitness
    MidlifeCrisisFitness Posts: 1,106 Member
    yep me too
  • kshama2001
    kshama2001 Posts: 28,052 Member
    @Alex I see a few threads about this in MFP Suggestions/Feedback but no responses from staff - y'all aware of this?
  • kshama2001
    kshama2001 Posts: 28,052 Member
    I'm using desktop and while my feed is not working, my diary is fine.
  • jdscrubs32
    jdscrubs32 Posts: 515 Member
    You gotta love MFP and its glitches.
  • LivingtheLeanDream
    LivingtheLeanDream Posts: 13,342 Member
    Yeah the diary is fine but I don't use MFP for the diary but for the interaction on the newsfeed..... this must be the longest the site has been down in AGES...
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Oh i didnt know more boards had even been made lol.. altho since no answer has been given i guess they would of been pointless to me
  • Duck_Puddle
    Duck_Puddle Posts: 3,237 Member
    edited June 2020
    They’ve had this announcement open in the help section since last week’s “maintenance” (when the latest round of “unable to complete your request” errors and all kinds of syncing issues started).

    It was updated yesterday (not sure the exact update except more words are in bold now) so it is still an active document.

    https://support.myfitnesspal.com/hc/en-us/articles/360044563091-Extended-Sync-Server-and-Fitbit-Issues-Starting-6-5

    I’m guessing they took the newsfeed off line on purpose as at least everything else appears to be working now. The page wouldn’t even load before which would make it impossible to log foods and such.

    I am hopeful this means that they may have figured out the problem and why we have a few days of this every time they do “maintenance” and hopeful they will have the newsfeed up again soon.
  • KrissDotCom
    KrissDotCom Posts: 217 Member
    Fingers crossed. Lol.. thanks

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