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Fitbit

tammiepreston2935tammiepreston2935 Member Posts: 1 Member Member Posts: 1 Member
So my old Myfitnesspal account is connected to my fitbit account, l have revoked it in fitbit but when l try to add this new myfitness pal app it still says their is a Myfittnesspal app still attached to the fitbit account, l do t k ow my old myfittnesspal account details, hence why l made a new account, does anyone know how l can disconnect old account from fitbit please. When l rang fitbit and went through it with me they said l needed to get in contact with my fitness pal, but l have no way of being able to contact them. Thanks in advance.

Replies

  • FflpnariFflpnari Member Posts: 940 Member Member Posts: 940 Member
    you can dissconnect through your fitbit app and mfp through settings
  • heybalesheybales Member Posts: 19,044 Member Member Posts: 19,044 Member
    You can't correct this issue yourself.
    And you can contact MFP - Help button takes you the route to create ticket.
    Be clear and provide the username of the prior account.
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