How do I add new Fitbit and delete old one

cassieknights951
cassieknights951 Posts: 48 Member
in Fitness and Exercise
Got a new Fitbit and can’t get my steps to sync, I think it’s still syncing the old one (which I no longer have) and I don’t know how to link with my new

Replies

  • Duck_Puddle
    Duck_Puddle Posts: 3,237 Member
    If your new tracker is a Fitbit brand tracker, In the Fitbit app, you may need to “remove this tracker” (the old one) from your Fitbit account. Some types of Fitbit trackers don’t sync well when other Fitbit trackers are also connected to the seem Fitbit account.

    MFP links to your Fitbit account and is only reading the info that is in your account. Mfp doesn’t care which Fitbit tracker you have.

    If your new tracker is not a Fitbit brand tracker, then you’ll need to unlink your Fitbit account from mfp (from the mfp apps page), then connect whatever account/brand/app/etc goes with your new device.
  • ksglidd431
    ksglidd431 Posts: 9 Member
    The 2 are not syncing. Any advice?
  • Talan79
    Talan79 Posts: 782 Member
    Under Account, select your old device. Scroll down. It has the option to delete. You can then add new device.
  • lyndyp6
    lyndyp6 Posts: 1 Member
    How do I get to my account to delete my old Fitbit and connect my new one
  • heybales
    heybales Posts: 18,842 Member
    lyndyp6 wrote: »
    How do I get to my account to delete my old Fitbit and connect my new one

    So you already did the steps in the posts prior to yours and they failed?

    Where did it fail and what error?

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