Ticker Problem

rhondagray927
rhondagray927 Posts: 7 Member
in Getting Started
Hi all. I'm new here and I was trying to add a ticker to my profile from this site. I'm having issues with it showing up. Anyone know why and can anyone help?

Replies

  • tinkerbellang83
    tinkerbellang83 Posts: 9,129 Member
    It is an ongoing problem.

    You can find current known problems in the Help section:

    https://support.myfitnesspal.com/hc/en-us/articles/360032625451-Known-Issues-Website
  • rhondagray927
    rhondagray927 Posts: 7 Member
    edited August 2021
    Thanks for your help. Maybe you can answer another question for me. I have a Samsung Active watch. It syncs my meals to my Samsung Health App but it doesn't track my steps on MyFitness Pal. Does this mean that the sync is only one way?
  • tinkerbellang83
    tinkerbellang83 Posts: 9,129 Member
    rhondagray927 wrote: »
    Thanks for your help. Maybe you can answer another question for me. I have a Samsung Active watch. It syncs my meals to my Samsung Health App but it doesn't track my steps on MyFitness Pal. Does this mean that the sync is only one way?

    It's a long time since I used S Health so I am not sure how well it syncs these days sorry. In the Steps section of the app do you have it selected as your method of counting steps and I would imagine in S Health you probably need to give 3rd party permission for MFP to read/write.

    I will ask in the Welcome Committee if anyone is more familiar and can get back to you.

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