Samsung Sync?

JOYfulNoise89
JOYfulNoise89 Posts: 11 Member
edited November 2023 in MyFitnessPal Tech Support Questions
How do I get the two apps to talk to each other again? I have a Galaxy3 watch and my steps aren't syncing over.

Best Answer

  • TRIX5884
    TRIX5884 Posts: 318 Member
    Answer ✓
    There is a glitch in the system right now. They are working on it.

    https://support.myfitnesspal.com/hc/en-us/articles/4415871310093


    Maintenance work starting Monday, 12/13/21
    2 hours ago Updated
    Monday, December 13, 2021, 1:54pm PST

    Hello,

    We are having a case of the Mondays! Earlier today, we began work to upgrade to our steps service. While we've made a lot of progress, the work is taking longer than expected and we've run into some snags. We are aware that members are receiving inaccurate calorie adjustments in relation to this work, and we will have a fix in place for this issue by the end of the day tomorrow. Please accept our deep apologies for this frustration.



    We will continue to update this article as information becomes available. Please check back for further updates.

    For additional background information on the updates to our steps service, please see this article - Messaging Regarding the Status of our Fitbit Integration


    Best,

    MyFitnessPal Staff
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