Hi Everyone!

DROPWEIGHTWITHKATE
DROPWEIGHTWITHKATE Posts: 8 Member
edited November 2023 in MyFitnessPal Tech Support Questions
I just want to say that a free feature on MyFitnessPal will soon only be accessible through the paid subscription. This is a lousy move by the company- they should come up with NEW and innovative ways to promote their subscription service instead of taking key features away from everyone else that were free to use and hiding it behind the (ridiculously) priced membership. I have posted several topics on this and my comments keep getting moved to the 'debate' category. This is not a 'debate', this is a welcome message of me telling MyFitnessPal that I do not 'welcome' their new change and they have made my mind up to NEVER joining the paid membership because of their bad business practices.

Best Answer

  • Betty
    Betty Posts: 8,883 MFP Staff
    Answer ✓
    We appreciate the feedback (even when it’s not positive). If you’d like to read more about why we’re making this change, here’s a blog post that explains it.

Answers

  • LemonMarmalade
    LemonMarmalade Posts: 227 Member
    edited October 2022
    Well now they’re taking away the barcode scan feature for non- premium. Ridiculous. Had the function for years and now they want to make it “premium”. Not that they or anyone else here care, but I’m gone.
  • JoshIsRunning
    JoshIsRunning Posts: 22 Member
    edited October 2022
    LemonMarmalade wrote: »
    Well now they’re taking away the barcode scan feature for non- premium. Ridiculous. Had the function for years and now they want to make it “premium”. Not that they or anyone else here care, but I’m gone.

    It really is unfortunate.
  • jmomls
    jmomls Posts: 3 Member
    edited October 2022
    LemonMarmalade wrote: »
    Well now they’re taking away the barcode scan feature for non- premium. Ridiculous. Had the function for years and now they want to make it “premium”. Not that they or anyone else here care, but I’m gone.

    I bailed last week, but came here again to read the responses to this latest nonsense re: barcodes.
    MFP drove me into the arms of one of their competitors, to whom I gave money IMMEDIATELY. LMAO
  • TomMarker
    TomMarker Posts: 1 Member
    edited October 2022
    I'm bummed because my work health program is tied to MFP for food tracking w/o any other alternatives. The ads and moving CROWD SOURCED DATA behind a paywall is a really disappointing move.
  • pseudograve
    pseudograve Posts: 2 Member
    edited October 2022
    I'm Evin. Been on MFP since 2014. I'm leaving because they keep taking features away and making them only for paying customers. I'm on food stamps, am disabled, and have an eating disorder. Not new, not interested in paying for something I used religiously for years, and now that it's changing for profit, goodbye.
  • RMBoncore
    RMBoncore Posts: 7 Member
    edited October 2022
    Any alternative apps/services that you can recommend? I cannot believe how quickly this has gone downhill. I've logged in daily for 6+ years and now I am forced to go elsewhere. The ads and redesign were irritating but now the barcode announcement is the final nail.
  • DROPWEIGHTWITHKATE
    DROPWEIGHTWITHKATE Posts: 8 Member
    Betty wrote: »
    We appreciate the feedback (even when it’s not positive). If you’d like to read more about why we’re making this change, here’s a blog post that explains it.

    Why would you take something away that was free and start charging for it? I would gladly pay for new and innovative ideas but your company clearly can not come up with any. I am so sad that you have chosen to do this as I have used this app for years. I will be finding an alternate. Also, that blog post didn't explain anything about the companies decision.
  • SnowYetti82
    SnowYetti82 Posts: 1 Member
    edited October 2022
    Does my fitness pal wants everyone to uninstall their app? Why would they take away a staple feature from their app and take a dump on their community?
  • Retroguy2000
    Retroguy2000 Posts: 1,866 Member
    edited October 2022
    TomMarker wrote: »
    The ads and moving CROWD SOURCED DATA behind a paywall is a really disappointing move.
    Crowd sourced data is behind a paywall?

    Afaict, only the entering of data via barcode has moved behind the paywall. I just searched for foods and went to add one, and it's all available.
  • DROPWEIGHTWITHKATE
    DROPWEIGHTWITHKATE Posts: 8 Member
    edited October 2022
    Me too- the last move they pulled was just lousy. Charging people to use a key feature that has been free for years is very bad business.
  • Back_4_more
    Back_4_more Posts: 92 Member

    Yeah I'm not too happy with it. And I refuse to pay for such a buggy app
  • Chris_CA
    Chris_CA Posts: 7 Member
    edited August 2022
    Since the Bar Code Scanner is going to be available only for premium users, does this mean MFP is going to cull and weed out the 95% of items that are completely incorrect & wrong?

    How about getting rid of the dozens and dozens of same product with different names?

    Coke - 1 can
    Coca - 12 Oz
    Coke - 330ml
    Coca Cola - 1 can
    Coca Cola - 12 oz
    Coca Cola - 330 ml

    Safeway brand - Coke
    Walmart brand - Coke

    etc.
  • ccrdragon
    ccrdragon Posts: 3,374 Member
    edited October 2022
    pseudograve wrote: »
    I'm Evin. Been on MFP since 2014. I'm leaving because they keep taking features away and making them only for paying customers. I'm on food stamps, am disabled, and have an eating disorder. Not new, not interested in paying for something I used religiously for years, and now that it's changing for profit, goodbye.

    And yet the ID you are posting this from was created this afternoon... just want to rage quit w/o losing everything you have to this point?
  • MimiS003
    MimiS003 Posts: 1 Member
    edited October 2022
    After using My Fitness Pal for several years and using the Bar code, My Fitness Pal is taking the Bar Code to Premium members only. There is no excuse for this.
    The Bar Code helps to track food and taking it away just makes it more difficult to track food.
    What a lousy and cheap thing to do!! My Fitness Pal stinks!!
  • JaysFan82
    JaysFan82 Posts: 853 Member
    They can't even fix the notifications.
  • RobJVM
    RobJVM Posts: 25 Member
    edited October 2022
    Agree. This is just greed. I've been using this app for almost 10 YEARS. You want people to pay? Innovate. It's disgusting.
  • Alatariel75
    Alatariel75 Posts: 18,334 Member
    edited October 2022
    There are SO MANY things they could improve and release for Premium. Taking a key feature that's been around forever and making people start paying for it is pure laziness.
  • rdsears69
    rdsears69 Posts: 1 Member
    edited October 2022
    So they finally realized that premium was a waste of money. What do they do take away the best part and now want to charge you for it.

    Screw you
  • sijomial
    sijomial Posts: 19,809 Member
    @Betty
    Feedback for you.....

    Strava did something similar with their features and pricing.

    But there are big differences!
    Strava's software works well, on all three platforms. It's reliable. They are repeatedly adding value with new features and those new features work properly and are aimed at a global audience. Their integration with third parties works. They also don't bug the hell out of free version users trying to get them to subscribe several times a day.

    None of the above applies to MyFitnessPal and I believe you are making a huge mistake. The many serious and long term issues here are only tolerable because it's free.

  • LemonMarmalade
    LemonMarmalade Posts: 227 Member
    edited October 2022
    I find this so ridiculous. There are so many other apps with the same feature for free or cheaper than MPF is offering this once free feature. I will be leaving if they actually do this. They’ve messed up so much of the app already, I basically only track weight with it at this point.
  • jjpptt2
    jjpptt2 Posts: 5,650 Member
    edited October 2022
    I'm sorry the thing they offer to you for free doesn't meet your standards/expectations. Perhaps there's a paid option somewhere.

    Oh, what's that.. you don't want to have to pay either? lol
  • pseudograve
    pseudograve Posts: 2 Member
    edited October 2022
    ccrdragon wrote: »
    pseudograve wrote: »
    I'm Evin. Been on MFP since 2014. I'm leaving because they keep taking features away and making them only for paying customers. I'm on food stamps, am disabled, and have an eating disorder. Not new, not interested in paying for something I used religiously for years, and now that it's changing for profit, goodbye.

    And yet the ID you are posting this from was created this afternoon... just want to rage quit w/o losing everything you have to this point?

    Orly?

    https://i.imgur.com/LDfuLzu.jpeg

    It's almost as if a poster's ID tag isn't assigned when they sign up for MFP but is instead assigned when they post in the forums because it's used to track posts and this is the first time since 2014 that I've posted. Lol

    Also if you want to delete MFP, you can just export the data you've input for free.

    Edit, nevermind it's not free anymore. Lame. I already screenshot everything but it's just one more thing they out behind a paywall.

    Anyway, I'm switching to the app LoseIt. Have fun.
This discussion has been closed.

Categories