Got a suggestion on how to improve MyFitnessPal? Share it in this category or vote to tell us what you think of other people’s suggestions. Please be sure to review the Feature Suggestion submissions guidelines.
Barcode Scanner
Cumberlandman
Posts: 1 Member
Requiring a premium membership to use the barcode scanner is a very bad idea in my opinion. I've been using my fitness pal long before UA bought them out. I'll tolerate some level of advertisement but not eliminating the barcode scanner and placing full page ads occasionally on the app. No, I'm not going to purchase a premium level. I'll simply look for another calorie/nutrition tracker. Sometimes getting too greedy bites you back.
102
Replies
-
Food for thought, maybe you’d keep more users. Absolutely ridiculous something that’s been free since the beginning of the app will be locked behind premium. Yes I’m talking about the barcode scanner and no I won’t support the app anymore14
-
But then they don't make as much MoNeY!
7 -
Tough decision my @$$ 🙄8
-
They'll make even less with the loss of ad revenue after the mass exodus of users this will cause.8
-
kenziestabes wrote: »They'll make even less with the loss of ad revenue after the mass exodus of users this will cause.
Good, they deserve it6 -
They should come up with NEW and innovative ways to promote their paid subscription not take away key features that were free to everyone and use to justify their enormous monthly fee.15
-
I think taking away the barcode scan feature from free members like myself is a slap in the face. Yes I have used this app for free, but your data breach a few years ago is the reason my email and personal information is on the dark web. If anything, you should pay me to use your app. I think I will find an alternative app. I’m sure there are plenty out there. Thanks anyway.13
-
How about building compelling new premium features that draw people in (I.e a carrot) rather than hitting people with the dumbed down app (the stick).15
-
I think taking away the barcode scan feature from free members like myself is a slap in the face. Yes I have used this app for free, but your data breach a few years ago is the reason my email and personal information is on the dark web. If anything, you should pay me to use your app. I think I will find an alternative app. I’m sure there are plenty out there. Thanks anyway.
And not to mention, their database was built mostly by contributions from free users over the years.
I just signed up with LoseIt, so far it looks good. It's not as flashy as MFP is, but that's not a bad thing in my opinion.18 -
You are about to lose a very loyal customer and I know hundreds more people deleting your app because of your horrible business decision to make people pay to use the bar code scanner which has been free this whole time. I hope you reconsider your decision before October 1st8
-
You are about to lose a very loyal customer and I know hundreds more people deleting your app because of your horrible business decision to make people pay to use the bar code scanner which has been free this whole time. I hope you reconsider your decision before October 1st3
-
+1 more.8
-
I couldn’t agree more. I have loyally used MFP for 10 plus years and have promoted the app through my workplace and friends alike. This is possibly the worst business decision they could make. What is the first thing I did when I read my email tonight? I searched for a way to provide my shocked and discouraged feedback. I work for a large healthcare organization and while personally, I use the free version, the recommendations I have made over the years have unequivocally outweighed my free membership. I will refer no more. Truly very saddened by this and the 50% off first year comment came way too late in the email. I’m shocked I even made it that far. I’m beyond saving as a customer or referral at this point. I also hope you reverse this self-destructive business decision prior to October. If I haven’t paid for the app in 10 years, there’s no way I’ll pay for barcode scanning now. You’ve lost me and my referrals. AND there’s other apps that I will use in your stead. Sad day for MFP and our history together.19
-
Same here.
Not only that, the lack of ability to talk to an actual customer service human is appalling. It's 100% clear they don't care about their users, and don't want their feedback. MFP has been signalling what kind of company they are for some time now, and with this terrible decision it's become blatantly clear.8 -
I have been a loyal customer and am currently on a 1736 day streak of continuous days of logging into the app. This seems like a slap in the face to me. This is a final straw for me.
On a side note my wife and I went through our leisure wear last night and remove all the under armor items and threw them away. Won't be supporting them anymore.7 -
rtleslie55 wrote: »I have been a loyal customer and am currently on a 1736 day streak of continuous days of logging into the app. This seems like a slap in the face to me. This is a final straw for me.
On a side note my wife and I went through our leisure wear last night and remove all the under armor items and threw them away. Won't be supporting them anymore.
I don't think Under Armour is the owner of MFP anymore, not since 2020:
https://www.zdnet.com/article/underarmour-sells-myfitnesspal-for-345-million-bets-on-mapmyrun-and-connected-running-shoes/
6 -
I actually came back to MFP from another app because the other barcode scanner was a joke. Guess the joke was on me. I am not happy about this at all.6
-
Ill dip too. I don't know how anyone think asking people to pay 20 bucks a month for a feature that was always free was a good idea.6
-
rtleslie55 wrote: »I have been a loyal customer and am currently on a 1736 day streak of continuous days of logging into the app. This seems like a slap in the face to me. This is a final straw for me.
On a side note my wife and I went through our leisure wear last night and remove all the under armor items and threw them away. Won't be supporting them anymore.
I don't think Under Armour is the owner of MFP anymore, not since 2020:
https://www.zdnet.com/article/underarmour-sells-myfitnesspal-for-345-million-bets-on-mapmyrun-and-connected-running-shoes/
It was sold to a venture capital firm, Francisco Partners. They bought a place that I used to work at, and squeezed every bit of short term profit out of the company before pretty much killing it, which is what they appear to be doing here.12 -
This makes me really sad, MFP please don't make these changes.
I was extremely hopeful for the company and website as an entirety when I got to meet some of you through the user panel two years ago. I felt a lot of inclusivity and care with the people I met but I am heart-broken to hear that greed has overshadowed those memories. I've done nothing but speak highly of MFP with my family and peers as the best platform to use when trying to get healthier - not just losing weight. Barcode scanning is vital to its use and making this a premium-only feature is only going to steer people away to find something better, myself included.4 -
I’m out too4
-
Please do not get rid of the bar code scanner. I will switch as well.3
-
I too have referred your app to more people than I can count. I have left other apps to stay with MFP. But I will leave October 1 and never refer you to anyone ever again if this decision is not reversed.4
-
Same, I always sync to my Fitbit, I started logging food in Fitbit and will be eliminating MyFitnessPal. Fitbit has a scanner now, don't know how good it is yet but I will be deleting Myfitnesspal.4
-
I'll be leaving too. Already canceled my subscription.2
-
I've been a MFP user for 5+ years and will be leaving as well when/if the barcode feature goes away. I don't mind ads to support the framework and Kudos to those who can pay for premium, I can't. I use it to watch my intake and keep track of my nutrient balances. MFP isn't the only game in town anymore and losing this scanner is the final straw for me since the user input results aren't always accurate. If this moves forward I can't with good conscience recommend the app to anyone anymore.4
-
Transferred to Cronometer and lose it! Was a loyal member for 10 years but i saw the writing on the wall. Visible changers began as soon as under armour sold mfp. No hooe under the current owner. Good riddance3
-
I'll be stopping using MFP and use another free product out there that still has a barcode scanner instead for my food tracking if you resort to taking away features we've had forever. So you can lose your ad revenue from me as well. Only way they'll reconsider is if there's a mass exodus from their free platform and the loss of ad revenue outweighs the added "premium" members.
Not a great move MFP. I've been using your app for over 3000 days (as seen from my login streak), but sadly it looks likely to be coming to an end.
Taking away features as core as that is a poor marketing move IMO especially when there are competitors that still include barcode scanners in their free app offering.3 -
Agreed on all counts. I have over a 3k login streak, but sadly it'll be coming to an end if they stick with this. I'll give them maybe a few weeks to learn from their mistake after the backlash and re-instate it as a free feature as it's always been, but then I'm out if they double down and keep it. Plenty of competitor apps that still offer barcode scanning in their free offerings.5
-
I have over a 3k login streak, but sadly it'll be coming to an end if they stick with this. I'll give them maybe a few weeks to learn from their mistake, but then I'm out. Plenty of competitor apps that still offer barcode scanning in their free offerings.
No way I'll even log in to keep my login streak since I would want to make sure I take away the ad revenue they get from me logging in. Only way companies make changes is when it hits their bottom line. Posting on here isn't enough, so I'll be doing both.
MFP, if you're reading, learn quick from your mistake. You still have time to fix this. Double down on it despite the outrage, and I won't have any sympathy if you really get hit hard on your bottom line from people jumping ship. 0
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 393.3K Introduce Yourself
- 43.8K Getting Started
- 260.2K Health and Weight Loss
- 175.9K Food and Nutrition
- 47.4K Recipes
- 232.5K Fitness and Exercise
- 424 Sleep, Mindfulness and Overall Wellness
- 6.5K Goal: Maintaining Weight
- 8.5K Goal: Gaining Weight and Body Building
- 153K Motivation and Support
- 8K Challenges
- 1.3K Debate Club
- 96.3K Chit-Chat
- 2.5K Fun and Games
- 3.7K MyFitnessPal Information
- 24 News and Announcements
- 1.1K Feature Suggestions and Ideas
- 2.6K MyFitnessPal Tech Support Questions