Is anyone having a problem syncing their steps with My Fitness Pal?

vtripi
vtripi Posts: 4 Member
in MyFitnessPal Tech Support Questions
Is anyone having a problem syncing their steps with My Fitness Pal?

Best Answer

  • Jean
    Jean Posts: 873 MFP Staff
    Answer ✓
    For any issues with steps not syncing, we do ask that you write into our Support Team directly so we can further investigate. You can contact us via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com.

Answers

  • MsArod80
    MsArod80 Posts: 1 Member
    Yes, and the solutions from tech support have done nothing. I've tried everything. Was wanting to go premium but not if I can't track my steps.
  • kolenovicarianna
    kolenovicarianna Posts: 7 Member
    Jup... again... and nothing helps. It's really freakin' annoying.
  • SIDE_33
    SIDE_33 Posts: 1 Member
    Hi, I came in looking for instructions to sync my tracker 🥴
  • GraftPod
    GraftPod Posts: 2 Member
    mine doesn't sync either. sent 2 requests for assistance, they said they know about it and are fixing it. still messed up 5 days later.
  • jdavies8778
    jdavies8778 Posts: 1 Member
    Yes mine stopped syncing yesterday
  • Daylily430
    Daylily430 Posts: 12 Member
    Mine synchs steps slightly better on iPhone than on iPad. However, the only amount of credit I get for steps is a calorie adjustment of 30 for the past 3 days. On the website today I’ve supposedly earned a calorie adjustment of 721.

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