Bar Code Scanning Not Working for Premium Member.

AlchemistBrew
AlchemistBrew Posts: 9 Member
in MyFitnessPal Tech Support Questions
Is anyone else having an issue with bar code scanning? When I scan and then click the check mark to enter, it just sits there. I tried rebooting phone and uninstalling and reinstalling app. This was working fine last week.

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  • brendarightnour
    brendarightnour Posts: 3 Member
    Yes, I am having this issue as well and it won’t let me edit my serving sizes either. Started yesterday.
  • PeachHibiscus
    PeachHibiscus Posts: 163 Member
    Yes, I am also having this issue. After scanning, I see that there is now an option to add the item to multiple days of the week, which wasn't there before. I wonder if this update has a bug. I also tried to enter the barcode manually, which works to find the item, but it still won't add it.
  • IvoryParchment
    IvoryParchment Posts: 651 Member
    edited September 2023
    I am finding the bar codes for Amy's soups often have "one can" as the portion size but are linked to the "one cup" portion data. The help file says if I find the correct one in the data base and link to it, it will subsequently read scans for me linked to that entry, but it's not working either. The zendesk sent me to a log in screen that doesn't accept my MyFitnessPal login information.

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