iPhone 15 and scanning barcodes

jeff_miesemer
jeff_miesemer Posts: 3 Member
in MyFitnessPal Tech Support Questions
I'm finding that MFP no longer focuses the camera when scanning barcodes with my new iPhone 15 Pro Max. I'm pretty sure the MFP on my old iPhone XS Max did utilize the camera in a fashion that allowed it to focus. Can anyone confirm that the MFP barcode scanner previously auto-focused and any iPhone 15 Pro Max users could confirm that it no longer works?
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Answers

  • Jean
    Jean Posts: 845 MFP Staff
    Apologies for any problems you are having with the barcode scanner. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • chrissielbudd
    chrissielbudd Posts: 1 Member
    Mine too.
    Did you find a way to fix it at all?
  • GSD496
    GSD496 Posts: 9 Member
    Does yours still work? I'm on android and while it would never focus, it would scan. Now I can't scan at all
  • BizeeD
    BizeeD Posts: 1 Member
    Has anyone found a fix for this. My scanner no longer scans barcodes with my iPhone 15 pro max

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