We are pleased to announce that on March 4, 2025, an updated Rich Text Editor will be introduced in the MyFitnessPal Community. To learn more about the upcoming changes, please click here. We look forward to sharing this new feature with you!

App will not sync with website?

jdad1
jdad1 Posts: 1,899 Member
in Introduce Yourself
Every single time I enter food, or anything, on the app it does not sync to the website. It worked only when I first got the app and then it never worked after that. I have already deleted and re added the app twice with the same issues occurring. It says over and over that there it can not connect to the server. How do I fix this?

Replies

  • Sarahndipity30
    Sarahndipity30 Posts: 312 Member
    They are having issues since the new App update came out. i got an email from the site admins saying they are aware of many issues/bugs and are trying to work on them. Syncing was on of the biggest issues. Not sure if we can do anything but wait. :(
  • jdad1
    jdad1 Posts: 1,899 Member
    Really? I thought it was just me. I just got my first smart phone. Is everyone else having these issues?
  • Sashoi
    Sashoi Posts: 295 Member
    I haven't been having any issues
  • nyteowl61
    nyteowl61 Posts: 3 Member
    It is 2024 and I am having this problem, mainly with carbs. My app says I have eaten 85/108g of carbs, website says I have eaten 106/108g of carbs. I double checked to make sure I have all the same entries on both app and website so I have no idea what the problem is. I even clicked "sync" in the app hoping that would fix it.
  • mtaratoot
    mtaratoot Posts: 14,648 Member
    nyteowl61 wrote: »
    It is 2024 and I am having this problem, mainly with carbs. My app says I have eaten 85/108g of carbs, website says I have eaten 106/108g of carbs. I double checked to make sure I have all the same entries on both app and website so I have no idea what the problem is. I even clicked "sync" in the app hoping that would fix it.

    Have you submitted a support ticket? Click on "Help" and see if you find an answer. If you don't, then submit a ticket and staff can help.

Categories